Job Opportunities API

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! CUSTOMER ENABLEMENT SPECIALIST CreatorIQ is looking for a Customer Enablement Specialist to deliver high-impact customer training and customized enablement for current customers. This is an individual contributor role focused on executing scaled customer training and self-service customer onboarding. Customer Enablement Specialists are platform experts who deliver live training,, and ensure customers have dedicated, use-case-driven education resources that support adoption between training sessions. Employment Type : Full time Employment Contract Only In this role, you’ll get to: Deliver Scaled Customer Training (1:Many) • Deliver live and virtual trainings covering platform fundamentals, features, and best practices. • Support global webinar programs, office hours, and recurring training cadences. • Use standardized curriculum and materials to ensure consistent delivery quality. • Adapt sessions to different customer audiences and experience levels. • Collect and share training feedback to inform curriculum improvements. Support Curriculum & LMS Execution • Deliver training using defined curriculum and learning paths. • Use the LMS for enrollments, session logistics, and engagement tracking. • Identify content gaps and escalate needs to Product Education. Act as a Platform & Enablement Expert • Maintain deep expertise in the CreatorIQ platform. • Stay current on new features and releases. • Provide enablement insights to Product, CS, and Support teams. As time progresses and role matures, additional responsibilities may include: Deliver SAG Recurring Enablement Services • Assist in delivering customized training sessions aligned to SAG customer workflows and goals. • Partner with the Senior Customer Enablement Specialist on scheduling and prioritization. • Build trusted relationships with SAG stakeholders through polished delivery. Execute Customized Help Centers & Customer Playbooks • Build and maintain customer-specific Help Centers for SAG customers. • Translate standard product documentation into use-case-specific guidance. • Customize articles using customer workflows, configurations, and screenshots. • Ensure customers have a centralized, tailored education hub. • Maintain Help Center content as product features or workflows change. Who you are and what you’ll need for this position: • 1+ years experience in customer enablement, training, implementation, or CS in SaaS. • Proven experience delivering live customer training. • Strong written communication and documentation skills. • Comfort balancing standardized and customized enablement. • Highly organized and execution-focused. Nice to have: • Familiarity with LMS and knowledge base platforms. • Experience supporting enterprise customers. What you w