Job Opportunities API

WHY TEXTUS TextUs on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers. With a focus on innovation, ease of use, and delivering measurable results, our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders. At TextUs, every team member is empowered to make a difference. Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel. Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders. RESPONSIBILITIES Culture and Engagement Serve as the cultural connective tissue of the organization — bridging the gap between stated values and lived experience, building intentional culture for a hybrid team Design and drive programming, moments, and rhythms that foster genuine cross-functional connection, not just project-based interaction Track engagement signals and act on them before they become retention risks Performance Management Build a performance management process that is simple enough to use consistently and meaningful enough to actually drive growth. Establish clarity around performance conversations — what they're for, how they're structured, and how they connect to compensation and growth decisions Coach managers through difficult conversations and performance concerns; develop their capability, not just their compliance Transform the review cycle from an administrative obligation into a meaningful development tool Talent and Recruiting Own full-cycle recruiting for an attrition-driven hiring plan, coordinating contract recruiters as volume requires Maintain a high bar on candidate quality and fit while moving with the speed the business demands Build and protect a candidate experience that accurately reflects who TextUs is HR Operations Run day-to-day HR operations across benefits, compliance, employee relations, onboarding, and offboarding with efficiency and accuracy Identify and implement automation and workflow improvements that reduce manual lift and increase consistency Support executive and operational coordination needs — board logistics, travel, events — with discretion and reliability Own HRIS data integrity and produce reporting that informs people decisions Thought Leadership and Strategic Partnership Bring the people perspective to leadership proactively — surface risks, flag patterns, and offer recommendations before they're asked for Come prepared with a point of view and options: assess the situation, frame the choices, and make a clear recommendation Balance a fast-moving, execution-focused leadership team with a steady, longer-view perspective on people and culture Build credibility as a trusted internal resource on retention, team health, and people operations as the company grows WHO YOU ARE 6+ years HR experience (3+ in standalone/generalist/people ops at similar company size/stage) with a background in high-growth SaaS or tech Proven ability to own full employee lifecycle (onboarding → offboarding) and end-to-end people experience Fluent in ADP or comparable HRIS; experienced improving and automating HR processes Equally effective as a strategic executive thought partner and hands-on HR administrator Full-cycle recruiting, independent or coordinating with contract recruiters as needed Strong critical thinker who identifies problems and recommends solutions proactively Handles sensitive/confidential matters with discretion; knows when to act, escalate, or listen Navigates hard conversations (performance, exits, org change) with directness and empathy; coaches managers to do the same Track record of intentionally building culture for hy