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Manager, Commercial Operations, New Markets

FareHarbor
CompanyFareHarbor
CategoryUncategorised
LocationAmsterdam
RemoteOn-site (inferred)
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted30 Jul 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
About FareHarbor At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow. With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together. Our team is an ‘Ohana of 1,000+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry. FareHarbor Core Values: Think Client First We Are One ‘Ohana Be Curious and Learn Own It. Act With Integrity Embrace the Challenge Why FareHarbor? Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams. And since day one, we’ve known that our real success lies in our people—the Ohana. With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again. From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come. About the Role We are seeking a commercially minded strategy and operations leader to help scale FareHarbor's New Markets business. This is a people-management role with direct responsibility for team members across analytics and sales operations. You will act as a strategic partner to the VP of New Markets and Commercial leadership, bringing structure to ambiguous questions, translating data into clear commercial decisions, and ensuring those decisions are implemented effectively across the organization. You will move fluidly between strategy and execution. One day, you may frame and synthesize an ad hoc analysis on market or sales performance; the next, you may sit alongside an Account Executive to understand the reality behind the numbers, refine a process, or coordinate a cross-functional launch. You will also oversee foundational sales operations processes such as lead allocation, account ownership, target setting, performance reporting, and budgeting inputs. The ideal candidate combines commercial judgment, analytical depth, people leadership, and operational discipline. They can challenge constructively, make complex findings accessible, and build scalable ways of working without losing sight of how Commercial teams operate in practice. What you’ll do here: Build and lead a high-performing team: Manage, coach, and develop team members across analytics and sales operations; set clear priorities, raise the quality and speed of output, and foster a commercially oriented, data-driven culture. Advise New Markets leadership: Act as a trusted sparring partner to the VP of New Markets and other Commercial leaders, helping frame strategic questions and make data-informed decisions on growth, market priorities, resource allocation, and operating model. Turn data into c
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