Job Opportunities API

SPS is seeking a Pitch Technician, you will be responsible for the day-to-day technical maintenance and operation of all on-site equipment related to our rooms & spaces dedicated to pitches. This role will also backup the Executive Event Technician in times of need. This position provides the technical acumen and execution to “wow” a client or guest by showcasing the AV systems abilities at the direction of event tech and producers. This role can be VIP client and guest facing. Qualifications • Experienced with Technical live event Technical Operations • Ability to operate, learn, and triage complex AV systems • Resourceful and accommodating for clients and guest needs • Tier 2 equipment break/fix capabilities • Ability to troubleshoot technical equipment and AV network issues in depth • Clearly communicate and follow-up on all technical issues to event lead and or producers • Able to occasionally work early/late including weekends • Experienced and have the ability to learn AV configuration and management software • 5-7 years’ experience working in corporate AV service, commissioning, and training end users • Provide end-user support, consulting, or education to event organizers • Set up, operate and manage audio and video equipment, and provide AV support • Perform proactive activities to resolve problems or identify resolution to the appropriate party • Troubleshoot AV problems last minute as required • Liaison for requests to our helpdesk and sales team and drive resolution for any client need • Assist with other office AV requirements on days when there’re no pitches or events in the pitch spaces • Familiarity with Cisco or Poly video conferencing equipment preferred • Working knowledge of MS O365 suite • 5–7 years of experience in corporate audiovisual (AV) services, event technology, commissioning, and end-user training. • Experience supporting live events and technical operations. • Experience setting up, operating, and managing audio/video equipment. • Familiarity with Cisco or Poly video conferencing systems preferred. • Technical Skills • Ability to operate, configure, learn, and troubleshoot complex AV systems. • Strong troubleshooting and problem-solving skills for AV equipment and network-related issues. • Tier 2 break/fix support capabilities. • Working knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint). • Ability to support end users, event organizers, producers, and clients. • Communication & Customer Service • Strong verbal and written communication skills. • Ability to interact professionally with VIP clients, guests, producers, and event organizers. • Ability to clearly document, communicate, and follow up on technical issues. • Resourceful, customer-focused, and responsive to client needs. • Schedule Flexibility • Ability to work early mornings, evenings, and weekends as business needs require. • Physical Requirements • Ability to lift, carry, push, and pull AV equipment and supplies weighing up to 50 pounds. • Ability to transport equipment carts and cases throughout the facility. • Ability to stand, walk, bend, kneel, climb ladders, and work in event spaces for extended periods. • Ability to work in various event environments, including backstage areas, meeting rooms, and production spaces. • Ability to safely set up and dismantle audiovisual equipment, including monitors, speakers, lighting, and cabling. Other Duties: • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an e