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Account Manager

forrester
Companyforrester
CategorySales
LocationCambridge MA
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted15 Jul 2026
Last verified11 Aug 2026
SourceEmployer ATS (workday)
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Description
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: The   Sales   Account Manager is   a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and   an   entrepreneurial mindset,   t his   individual   pursue s   growth opportunities   by engaging with senior leaders and executives   for Forrester’s existing accounts comp o sed of   Fortune-class companies. With a transparent ,   repeatable consultative sales process,   th is role   achieve s   impactful outcomes   by creating and orchestrating   account penetration strategies.   Th e Sales Account Manager   anticipate s   client needs ;   understand s   what drives their success ;   challenge s   them to think differently ;   and   provide s   highly valued business insights to enable clients to win, serve ,   and   retain   customers . Along the way,   the   Sales   Account Manager will   enjoy the opportunity to drive professional and financial growth. T his role   wi ll work closely with top executives and their teams, gaining a deep understanding of their challenges and   demonstrating   how Forrester can support their mission.   Success in this   position   relies   on   the   ability to build trust, foster relationships, and communicate effectively. Job Description : Key responsibilities • Partner with   senior management (director, C-level)   clients as a trusted business advisor by   leveraging   the company’s research on emerging technologies and customer experience. • Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions. • Maintain the   minimum   weekly/daily metrics, and ensure quota is met. • Produce   accurate   and   timely   forecasts. • Uncover key business initiatives and   engage   new cross-functional buying centers. • Develop sales opportunities to increase contract value and customer retention. • Maintain and build relationships with executive-level contacts to understand their business needs and   identify   new opportunities. • Develop a complete understanding of the company’s products and services portfolio to align   appropriate solutions   with client needs. Skills   and c ompetencies • Demonstrate urgency and a sense of purpose. • Anticipate challenges,   adapts   to setbacks, and   responds   well to coaching. • Adapt communication style to audience needs and   listens   actively. • L everage data and insights to secure support and commitment. • Appl y   critical thinking to   anticipate   challenges, make data-driven decisions, and achieve goals. • Pursues continuous learning and embrace diverse perspectives. • Prioritize work effectively to align with organizational goals and follow standard processes. • Build trust through consistency, reliability, and strong rapport. Business   scope, impact, strategic   contribution   and team interaction • Gain a deeper understanding of Forrester and its operations. • Develop professional   expertise   with general guidance for routine tasks and detailed instructions for new challenges. • Build positive relationships with internal and external stakeholders. • Complete tasks of moderate scope within established policies and procedures. • I nfluence team or project timelines   through decisions . Thought   leadership and   expertise • Expand knowledge of the field and company policies to resolve daily tasks. • Appl y   domain   expertise   to address routine responsibilities effectively. Job Requirements : • A b achelor’s degree   is   preferred . • At least   two   years of   relevant/ consultative   sales experience . • Experience selling business services to   senior   professionals in a highly competitive market would be an advantage. • The ability and willingness to make cold calls and book meetings. • Proven experience in a similar role, specifically with account management, achieving quota goals, and managing personal sales strategies. • Effective presentation, organization, and time management skills. • A fast   learn er who is   at ease with technology. • Excellent verbal and written communication skills. Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate’s primary work location, experience, training, education, and credentials. Base salary range: $64,000 - $96,000 The application deadline is August 30, 2026. Please refer to the job posting on Forrester.com careers page if the deadline has been extended. LI-TC1 We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support , and runway they need to go far. We’ll be right there beside you, every step of the way. Let’s be bold, together. Explore #ForresterLife on: Instagram LinkedIn Glassdoor FLSA Status: Non-Exempt Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected] . Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment. Benefits at a Glance Benefits at a Glance - Cambridge