Account Manager I (Manila)
Payscale
| Company | Payscale |
| Category | Sales |
| Location | Manila |
| Remote | Hybrid |
| Employment | Not stated |
| Level | Manager |
| Salary | Not stated by the employer |
| Posted | 3 Feb 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (ashby) |
Description
ABOUT PAYSCALE
Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance. For more than 20 years, Payscale has combined trusted market data with AI-powered technology to deliver actionable insights that turn pay from a cost into a catalyst for growth. The Payscale Intelligence Cloud portfolio of solutions — Ascent, JobNav, and Paycycle — empower top companies and businesses like Cintas, Leidos, Chipotle, Ohio State University, and TJX Companies.
Create confidence in your compensation. Payscale.
To learn more, visit www.payscale.com http://www.payscale.com.
Job Summary
We are seeking a highly motivated and commercially driven Account Manager to join our Manila-based team, focused exclusively on expansion and growth within existing SMB and Lower Mid-Market accounts. This role is responsible for identifying, developing, and closing expansion opportunities across an assigned book of business.
The primary objective is to drive revenue growth by expanding contracted products, increasing contract value, and partnering closely with Customer Success, Renewals, and CDRs to maximize long-term customer value.
This is a quota-carrying role instrumental in scaling our growth engine and supporting our global revenue strategy.
Key Responsibilities:
Revenue & Growth Ownership
· Own and deliver expansion quota through upsell and cross-sell motions within an assigned portfolio of SMB and Lower Mid-Market customers
· Proactively identify expansion opportunities based on product usage, business needs, organizational changes, and market trends
· Build and maintain a healthy, predictable expansion pipeline aligned to monthly, quarterly, and annual targets
Customer Engagement & Deal Execution
· Lead consultative sales conversations with existing customers to uncover growth opportunities and position additional products and services
· Develop multi-threaded relationships across customer organizations, including HR, Compensation, Finance, and executive stakeholders
· Drive full expansion sales cycle from qualification through close, including discovery, solution alignment, pricing, negotiation, and contracting
Cross-Functional Collaboration
· Partner closely with Customer Success Managers, CDRs, and Renewals Managers to align on account strategy, customer health, and timing of expansion opportunities
Operational Excellence
· Maintain disciplined opportunity management
· Provide accurate weekly forecasts and pipeline updates
· Maintain accurate forecasting, pipeline management, and CRM hygiene
Key Performance Indicators (KPIs)
· Expansion ARR / Net New Expansion Revenue
· Upsell & Cross-sell Close Rate
· Pipeline Coverage & Conversion
· Forecast Accuracy
Why This Role Matters
This role plays a critical part in driving net revenue retention and scaling our global growth strategy. You will be part of a high-impact team focused on unlocking additional value from our existing customer base while delivering measurable outcomes for both clients and the business.
Location
Payscale Manila has an employee centric hybrid model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person in our office for the moments that matter.
In our hybrid model, employees can work from the location that works best for them when our team is not scheduled to be in the office.
When you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements:
- High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal.
- Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc.
Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable