Account Operations Coordinator
George P. Johnson Experience Marketing
| Company | George P. Johnson Experience Marketing |
| Category | Operations & Admin |
| Location | Austin |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 3 Aug 2026 |
| Last verified | 12 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Our Opportunity
GPJ is looking for an Account Operations Coordinator that will support the Account Operations team to deliver project level support.
This role is hybrid, requiring you to report on-site to one of the following office locations a minimum of 2 days/week: Austin TX
Your Role
In your role, you actively contribute to client programs by:
Client Program Deliverables
You play an active role in driving certain client program deliverables, which may include handling financial documents and compiling data for analysis.
You coordinate with the finance department when necessary to support the smooth flow of program-related activities.
Budget Collaboration
You work closely with the account teams to maintain and reconcile budgets, ensuring that account margins, client satisfaction, and account growth align with the company's standards.
Progress Reports and Risk Management
You assist and review stakeholders in generating actual versus estimated progress reports.
You help manage resource scheduling and rate checking, ensuring that programs run efficiently.
You communicate program risks to relevant parties, contributing to the early identification and resolution of potential issues.
Compliance and Governance
You assist in ensuring that operations comply with both GPJ and client contractual requirements and policy governance, promoting adherence to agreements and maintaining a high level of service quality.
Your Skills
Math Skills: Has accounting or finance background
Computer savvy. GSuite and previous experience with JDE or Deltek or similar tools preferred
Organized : You can be working on 30+ shows at one time. Tasks can be estimating the show, issuing POs, paying invoices or reconciling it. This is not a 1 project at a time position
High functioning. At your best when working under time restrictions and with numerous personality types. You communicate well with personnel at all levels within the organization.
Team Player. This position will have contact with numerous vendors. Must understand their role and understand how to service the client.
Flexible. Able to shift work and priorities as needed. You are free to travel and will work irregular hours for your clients as required.
Your Experience
Experience & Education
You should have 1-2 years of industry related experience.
Ability to understand on-site methodology and practices, as well as show and venue rules and regulations.
Travel & Mobility
Travel estimated about 5%
Ability to work irregular hours as needed for our programs
Your Impact
In your role, you will have influence and responsibility over:
Gather project/program budgets in collaboration with account teams:
Budgets
Scope Documents
Proposals
As Sold Documents
Work Orders
Sub-Budget Categories: i.e. Service / Fabrication Specific
Change Orders
Monitor & communicate performance of projects
Monitor actual v. estimate performance on a regular cadence
Helps conduct root cause analysis for variances and educates/adjust process accordingly
Ensure Change Orders are presented & approved when scope changes
Ensure Job Cost transfers are approved and processed
Ensure compliance with client contract requirements
Ensure projects set-up with accurate rate card
Ensure correct Job Type/Step set-up for assigned resources
Your Competencies
Accuracy - Deliver work with precision, completeness and free from error or defect. Engage others & research as needed to provide a clear, complete & accurate product.
Collaboration - Seek opportunities and take action to ensure effective collaboration with the GPJ internal teams, other Project agencies, clients and partners. If responsible for leading people or a team, model this behavior for the team and expect the same behavior from employees.
Communication - Respo