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Account Resolution Specialist (US Based Client)

intelassist
Companyintelassist
CategoryCustomer Support
LocationEastwood, Quezon City
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted28 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (breezy)
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Description
Employment Type: Full-Time Employment Work Setup: 100% Onsite Work Schedule: Night Shift (Following U.S. Eastern Time Zone) Location: Eastwood, Libis, Quezon City Salary Package: 40,000 to 57,000 PHP/Monthly About the Client: The client is a U.S.-based healthcare company that provides infusion therapy services for patients with chronic and complex medical conditions. Job Description The role of the Account Resolution Specialist involves overseeing accounts receivable and minimizing the volume of accounts through the resolution of disputed and denied claims . Additionally, the Account Resolution Specialist will ensure precise payments in alignment with payer contracts. Job Requirements: • Review account balances and resolve accounts/invoices by partnering with insurance companies and/or patients. • Expert in handling appeals and denials . • Excellent English communication skills. • Collaborate with various departments to gather necessary information in order to have claims reprocessed or resubmitted. • Coordinate with Intake team and contracts team to determine accuracy of information loaded on patient accounts to avoid disputed or underpaid claims. • Participate in end-of-month closing procedures Other Requirements: • Proficient in Microsoft Office Suite, EMR software, payroll software, and all other software programs. • Must uphold all principles of confidentiality and patient care to the fullest extent while adhering to and complying with the Health Insurance Portability and Accountability Act (HIPAA) at all times. What benefits await you by joining Intelassist? • Global career advancement and networking opportunities. • Access to both virtual and on-site intensive courses for career and personal development enhancement. • Monetary rewards for successful referrals that are hired. • Guaranteed weekends off and a total of 20 paid leave days upon regularization. • Collaborative work environment • Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness. WHY INTELASSIST? We grow together. We value your effort. We aim to empower you.