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Serve as the lead subject matter expert for the Accounts Receivable (Collections) function by managing complex and non-complex customer portfolios, driving cash collections and operational excellence, and providing technical leadership to the team. The role is responsible for resolving escalated collection issues, ensuring compliance with AR processes and governance, supporting continuous improvement initiatives, and collaborating with cross-functional stakeholders to enhance customer experience and achieve business objectives. Through coaching, knowledge sharing, and functional expertise, the Lead Coordinator helps strengthen team capability, improve operational performance, and support the organization's cash flow and working capital goals.