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Agent/Investigator, Asset Protection (Vancouver)

abercrombie
Companyabercrombie
CategoryUncategorised
LocationVancouver, Canada
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted29 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Job Description: This role is based at our stores in Vancouver, Canada. What Will You Be Doing? • Responsible for the execution of Asset Protection initiatives in assigned locations   5-10   stores ,   as well as,   implementation of shortage reduction programs in high shrink location(s) • Provide in person and remote support to local store management to meet strategic asset protection objectives • Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service • Routine monthly travel to Focus Stores.   Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers • Provide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocols • Commit to the highest degree of professionalism , integrity,   and customer service • Complete AP   and Physical Security   audits on a routine basis. • Complete special   projects as   assigned by Regional Manager of Asset Protection. • Optimize   inventory accuracy through effective execution   and management   of physical inventories, store transfer   monitoring   and OMNI compliance. • Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance. • Proactively   monitor   systems   and conduct surveillance to   identify   and investigate associate dishonesty. • Conduct   internal   investigations for inventory, cash loss, and violations of policy. • Prepare case reports covering investigation and case details • Manage initial investigative processes for all internal investigations within assigned alignment and the   District   when applicable • Serve as a liaison between store/APA investigations and certified market interviewers • Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts • Conduct surveillance using CCTV   and   floor techniques to apprehend and deter theft   in accordance with   company apprehension policies • Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations • Represent company in court proceedings related to investigations • Maintain an effective relationship with   store leaders, peer retailers,   mall   security   and local law enforcement partners • Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols • Utilize analytics software to develop specific store loss prevention strategies • Participate in corporate operational test programs to gauge   viability   of program evolution .    Provide relevant observational data to the Global Home Office to inform policy decisions • Responsible for ensuring   accurate   execution of Store Programs .    Routinely provide relevant feedback to store leaders   regarding   operational efficiency • Effectively   identify   and implement solutions to   eliminate   store margin erosion • Support new stores through physical store visitation and pre-open audits to ensure smooth and   timely   openings What Do You Need   To   Bring? • 4-year degree preferred • 2 or more years of experience in Asset Protection, multi-location experience preferred • Strong communication   and interpersonal skills • Ability to evaluate circumstances and make   timely   decisions based on company apprehension guidelines • Ability to work nights,   evenings   and weekends   appropriate to   retail business needs • Must pass a comprehensive background investigation • Must have a reliable means of transportation ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER This role allows for remote work across Canada. Therefore, in states and cities that require the hourly or salary compensation or pay range to be included in a job posting, the recruiting pay range for this position is $22.35 - $27.20/hr CAD. Factors that may be used to determine your actual salary may include your specific skills, your years of experience, your work location, comparison to other employees in similar or related roles, or market demands. The range may be modified in the future. Company Description Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here. ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.