Job Opportunities API

Job Title: Appointment Setter (Patient Scheduling & Lead Coordination) Position type: Full-Time Work hours: 9:00 AM to 6:00 PM Eastern Daylight Time Work days: Monday to Friday Salary: $5 - $6 per hour, depending on experience Workplace: Remote Preferred Candidate Location: Philippines Our client is seeking a highly motivated and communication-focused Appointment Setter to support lead management, inbound lead response, and appointment scheduling efforts. This role is ideal for someone who thrives in a fast-paced environment, enjoys speaking with potential clients, and can confidently build rapport over the phone. As an Appointment Setter, your primary responsibility will be responding to incoming leads as quickly as possible through phone calls, email, and other communication channels. Speed, professionalism, and strong communication skills are essential, as the goal is to engage leads quickly, answer questions, and successfully book appointments. During slower periods, you will also support lead re-engagement campaigns , reconnecting with previous leads and helping move opportunities back into the pipeline. This role requires someone who is proactive, organized, and comfortable handling a high volume of conversations while maintaining a positive and professional attitude. The ideal candidate should have excellent English communication skills with a clear speaking voice and minimal accent, as this is a highly phone-focused position. Experience using CRM systems is highly beneficial, especially Go High Level (GHL) , although training can be provided for the right candidate. Scope of Work / Responsibilities Lead Management & Appointment Setting Respond to incoming leads through phone, email, text, and other communication channels Schedule appointments and maintain organized lead follow-up workflows Build rapport with leads and maintain professional communication Rapid Lead Response Prioritize quick response times to maximize appointment conversion Answer inquiries and provide accurate information to potential clients Maintain timely and consistent communication with leads Re-Engagement Campaigns Reach out to previous or inactive leads during downtime Re-engage prospects and encourage renewed interest Maintain accurate notes and updates within the CRM system CRM & Administrative Support Manage leads and appointment activity within CRM platforms Update lead records and communication notes accurately Assist with general administrative tasks related to lead management Top 3 Priorities 1. Rapid Response to Incoming Leads Quickly engage and respond to new leads to maximize conversion opportunities. 2. Appointment Setting Schedule appointments efficiently while maintaining a positive and professional customer experience. 3. Re-Engagement Campaigns Reconnect with previous leads and support ongoing pipeline activity during slower periods. Requirements Required Skills and Experience Strong verbal and written English communication skills Clear speaking voice with a minimal accent preferred for phone-based communication Previous experience in appointment setting, lead generation, customer service, or sales support Comfortable handling a high volume of calls and lead interactions Strong interpersonal and relationship-building skills Ability to respond quickly and professionally to inquiries Organized and detail-oriented with strong follow-through Self-motivated and able to work independently in a remote environment Comfortable learning and adapting to new systems and workflows Preferred Experience Experience using Go High Level (GHL) CRM Familiarity with CRM systems such as ACT or similar lead management platforms Background in appointment setting, inside sales, or lead nurturing environments Experience working in fast-paced, phone-heavy roles Key Qualities Excellent communication and active listening skil