Job Opportunities API

Want to learn more about The Scion Group? Check out our website. We're hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. Your Opportunity Scion is paving a path in student living and we’re seeking a talented Assistant General Manager (AGM) to join us in executing our vision. This position is a community leader and assists the General Manager with maintaining successful operational and financial performance of an asset. If you are passionate about customer service and have a detailed eye for account management – we want you! You’ll work in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence. Your Benefits Discretionary annual bonus Paid Time Off Health Insurance Dental Insurance Vision Insurance 401k Matching Paid Maternal Leave Parental Leave Learning reimbursement opportunities Your Responsibilities Staff Development and Leadership Provide leadership and coaching for staff performance and foster a positive and productive team environment. Assist with attracting, hiring, retaining and training exceptional team members. Ensure all onsite staff are trained and compliant with Fair Housing, safety and company policies. Manage the development of and adherence to the property onsite schedule, including after hour on-call shifts. Property Administration Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies. Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances. Assist with planning and leading the team in executing successful annual Turnover processes. Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting. Ensures move-in, room assignments, transfer and move-out processes are executed efficiently and successfully. Facilities & Capital Responsible for safe and sanitary community experience for employees, residents and guests including property appearance, operationally sound facilities, preventative maintenance and great service. Responsible for property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments. Assist with conducting inspections and walk vacant apartments/bed spaces monthly. Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards. Coordinate work order requests with appropriate staff or vendors. Financial Performance Assist in the preparation of Month End reports, reconcile, and balance all accounts receivable. Enforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month end. Post and collect damage charges from quarterly inspections. Assess damage at move-out to calculate required charges and prepare final billing or processes refunds. Customer Experience & Sales Manage all customer sales interactions, both personally and through directing team members in alignment with company standards. Perform weekly market surveys. Manage the successful execution of customer experience initiatives, engagement initiatives, and additional marketing opportunities. Manage promotional material and property incentives meeting marketing and concession budget. Provi