Associate Director, Managed Services
CommerceIQ
| Company | CommerceIQ |
| Category | Consulting & Strategy |
| Location | United States |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 16 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
The Company
CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week.
2,200+
Customers
10 of Top 12
CPG Companies
900+
Retailers Connected
$200M+
Raised
Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. The Role:
We’re seeking a strong Associate Director, Retail Media (Search) specializing in Search Advertising to plan strategies and manage search advertising campaigns for our enterprise customers.
The goal of customer success associate directors at CommerceIQ is to help our customers achieve profitable revenue growth using our platform by managing their advertising budgets across platforms such as Amazon, Walmart, and others. You’ll play a hands-on role in planning, executing, and optimizing paid search campaigns while continuously identifying opportunities for growth and improvement.
This is a results-driven role requiring expertise in ecommerce advertising, strong analytical skills, and a proactive approach to campaign management. You will lead and manage a small team of 1-2 direct reports.
This is a remote role in the U.S. with a strong preference given to candidates located on the East Coast.
What You’ll Do:
Deeply understand customer goals and business needs, then build and manage a joint success plan that maps CommerceIQ's platform capabilities to measurable outcomes.
Develop competitive strategies that align with customer goals, considering the strengths of the retailer, how search will integrate with other channels, and the impact to the overall business.
Manage end-to-end execution of advertising campaigns on platforms such as Amazon, Walmart, and other marketplaces.
Drive measurable improvement in customer KPIs — including ROAS, CPCs, and total sales, and consistently demonstrate the ROI of CommerceIQ’s platform throughout the engagement.
Analyze campaign performance data to identify trends, insights, and actionable recommendations.
Become a deep expert on the CommerceIQ platform — including its AI-powered automation and agentic AI capabilities — and guide customers in fully leveraging these tools to drive campaign performance at scale.
Manage and mentor a team of 1-2 direct reports, providing coaching, setting clear performance expectations, and fostering their professional growth.
What You’ll Bring:
Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field
5+ total years of professional work experience
3+ years experience in running media and advertising engagement with customers, in a consulting/agency role
Experience in managing ecommerce marketing budgets (specifically on Amazon, Walmart, Kroger, Instacart)
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