Job Opportunities API

Castlery is looking for an AU Logistics Operations Specialist to join their Logistics Operations team. This is a fully remote role based in Malaysia, supporting AU logistics operations. Responsibilities: • Own end-to-end outbound operations, ensuring timely order processing, carrier collections, and daily dispatch execution while maintaining service level commitments. • Monitor warehouse dispatch capacity, outbound workflows, and carrier performance, proactively identifying and resolving bottlenecks that may impact fulfilment timelines. • Manage escalated outbound and delivery-related issues, conducting investigations and driving resolutions independently to minimise operational and customer impact. • Coordinate cross-functionally with Warehouse, Customer Experience, Supply Chain, and Logistics teams to support operational requirements, showroom replenishments, and continuous improvement initiatives across outbound operations. Requirements: • Experience managing transport and last-mile delivery operations, with a strong understanding of end-to-end outbound processes from order release through successful customer delivery. • Proficient in TMS, ERP, or similar operational systems, with the ability to analyse performance data, identify trends, and drive data-backed corrective actions. • Ability to analyse operational data, identify gaps or inefficiencies, and translate insights into practical corrective actions.