Job Opportunities API

Overview: Processes and researches payments according to account specifications for Lockbox customers. Primary Responsibilities: • Research and resolve customer inquiries received from internal business partners. • Complete entry-level reconciliation of internal department general ledger accounts as required by assigned area. • Prepare daily reports utilizing standard worksheet templates. • Open and prepare bank-by-mail deposits for processing. • Complete customer lockbox set-ups utilizing internal department applications to allow for accurate processing of transactions according to customer specifications. • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management. • Promote an environment that supports belonging and reflects the M&T Bank brand. • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. • Complete other related duties as assigned. Education and Experience Required: Associates’ degree, OR in lieu of a degree, A combined minimum of 2 years’ higher education and/or work experience Education and Experience Preferred: Minimum of 2 years customer service experience in the financial service industry Strong customer service skills Strong organizational skills Strong analytical skills Strong problem-solving skills Strong written and verbal communication skills Ability to interact with different levels of the organization M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Baltimore, Maryland, United States of America