Job Opportunities API

Who We Are XDS is the world’s largest bicycle maker by volume and the world’s largest producer of carbon-fiber frames. We are entering the U.S. market for the first time with X-LAB, our in-house brand of performance bicycles primed for the global stage. XDS’s manufacturing scale, decades of carbon and alloy expertise, and vertical integration create a once-in-a-generation chance to redefine the economics of cycling for riders and bike shops alike.. Since 1995, we have combined proprietary materials science, compelling design, and highly automated production to deliver: - Over 8 million complete bikes annually across road, mountain, gravel, city, and e-bike segments - More than 300,000 carbon frames per year from the world’s biggest dedicated carbon-fiber bike facility - 300+ international patents covering advanced carbon layups and proprietary X6 aluminum alloys - Full vertical integration enabling speed-to-market, supply chain resilience, and cost leadership - OEM partnerships with leading Western brands, and we are now poised to build our own premium brand overseas As of 2026, we have officially launched X-LAB with a fully U.S. based team of industry veterans and experienced leaders. And we are just getting started. Learn more: https://xds.co/ https://xds.co/See an insider’s look of our factory: https://www.youtube.com/watch?v=06SheO5XFsY https://www.youtube.com/watch?v=06SheO5XFsY ___________________________________________ XDS is seeking a hands-on Bike Service Specialist to support our warehouse-based service operations in Downey, California, with occasional work at our Santa Monica office. This role is responsible for inspecting, diagnosing, repairing, and preparing X-LAB bicycles; including returned bikes, warranty units, demo bikes, event bikes, and internal fleet bikes, as well as supporting daily warranty and service-parts fulfillment. The ideal candidate is an experienced bicycle mechanic who takes pride in safe, precise work and can bring a bike from uncertain condition back to a documented, presentation-ready standard. What You’ll Do: Returned Bike Inspection and Repair - Receive and inspect returned, exchanged, and warranty bicycles; document serial numbers, condition, missing parts, damage, and reported concerns, and diagnose mechanical, electrical, assembly, and cosmetic issues. - Support remote diagnostics and damage assessments using dealer and rider descriptions, photos, videos, and reports; recommend troubleshooting, repair, parts replacement, or in-person inspection. - Determine whether each bicycle should be repaired, refurbished, used for parts, or escalated for safety, structural, warranty, or disposition review. - Complete repairs and component replacements involving drivetrains, hydraulic brakes, wheels, cockpits, bearings, electronic shifting, e-bike systems, and related components. - Perform final safety checks, functional tests, firmware updates, and test rides when appropriate before release. Refurbishment and Cosmetic Reconditioning - Clean, detail, touch up, and recondition approved bicycles for resale, demo, training, or internal use, including replacement of presentation-critical decals, bar tape, grips, hardware, and related parts. - Grade completed bicycles consistently and document their condition and all work performed. - Escalate any damage that may affect carbon-fiber structure, safety, warranty disposition, or resale classification rather than attempting an unauthorized repair. Demo, Event, and Marketing Fleet Support - Assemble, tune, configure, and prepare demo and show bicycles for trade shows, dealer events, media activities, product launches, and employee use. - Pack and unpack event bikes carefully and account for each bicycle, accessory, battery, charger, tool, and transport case. - Inspect and service bikes promptly after events and provide occasional local event setup, teardown, transportation, or on-site mechanical