Job Opportunities API

Job Title:   Business Operations   Analyst – Capabilities  & Controls Team Division:   Authorisations Department :   Register & Authorisations Services • Salary:   National (Edinburgh and Leeds) ranging from £5 3 , 8 00 to £6 2 , 733   and London from £5 9 , 2 00 to £6 9 ,000 per annum (salary offered will be based on skills and experience) • This role is graded as:   Senior Associate – Regulatory • Your external recruitment contact is   Benjamin via [email protected]. • Your internal recruitment contact   is Katie via [email protected] • Applications must be   submitted   through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us,   you’ll   play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. The Authorisations Division ensures the firms and individuals who apply to us to be authorised or approved understand how we test they will  comply with  our regulation. We use Authorisation to help deliver our public offer, and as a tool to protect consumers from the harm that can be caused by bad conduct in the financial services industry. The Register and Authorisations Services (R&AS) department builds confidence in Authorisations' decision making, systems, processes,   data   and platforms. Our integrated, high-quality services enable effective determinations, and a strong firm and consumer offer by providing operational rigour,   insights   and capability development, managing policy, frameworks and process change and improving our data, digital   products   and technology. Role responsibilities • Support work across the Capabilities and Controls team across a range of operational functions, including governance, risk, controls, quality assurance, business   improvement   and implementation • Work with colleagues across different teams to understand operational issues,   identify   themes and support practical improvements • Make sure actions, risks,   decisions   and dependencies are clearly owned, tracked,   progressed   and followed through • Use sound judgement to prioritise activity, spot where issues need attention and escalate matters appropriately • Support governance forums, including preparing updates and papers, coordinating   inputs   and ensuring clear follow-up on agreed actions • Support the division’s approach to risk and controls by helping teams   identify ,   assess   and manage operational risks in a proportionate way Skills   required Minimum: • Experience working with stakeholders across different teams or functions, supported by clear written and verbal communication skills to explain information professionally and effectively • Strong organisational skills, with the ability to manage a varied workload, prioritise tasks, and meet agreed deadlines • Good judgement, with the ability to   identify   key issues, communicate them clearly, and escalate appropriately when   required Essential: • A proactive and delivery-focused approach, with the confidence to take ownership,   anticipate   issues and move work forward at pace • Strong attention to detail, with the ability to produce   accurate , well-structured work in a busy environment • A confident and engaging communication style, with the ability to build positive relationships and influence constructively • The ability to work across different operational functions, joining the dots between teams, processes,   risks   and priorities • Strong analytical and problem-solving skills, with the ability to   identify   themes, spot gaps and turn insight into practical actio n • Flexibility and resilience, with a continuous improvement mindset and willingness to support different areas as priorities evolve Benefits • 2 5   days annual leave plus bank holidays • Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors) • Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary • Private healthcare with Bupa, income protection, and 24/7 Employee Assistance • 35 hours of paid volunteering annually • A flexible benefits scheme designed around your lifestyle For a full list of our benefits, and our recruitment process as a whole visit our benefits page. Our values & culture Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one   that’s   free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. If you   require   any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable. Disability Confident: our hiring approach We’re   proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the   minimum   criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes,   we may progress applicants whose experience most closely matches the role’s key requirements. Useful information and timeline • Advert Closing:   16 th   August • CV Review/Shortlist:     18th August • Interviews W/C:   24 th   August • Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.