Job Opportunities API

About Our Home: Nestled in a peaceful residential setting, Norwood Green Care Home features 92 comfortable bedrooms, beautiful gardens and a social lounges. Our personalised care plans, excellent facilities, daily activities, and nutritious meals provide everything you need for a fulfilling life. We are looking for an experienced administrator to join our team, working up to 40 hours per week. What you will be doing! • General reception duties, taking calls, transferring to departments, greeting visitors • Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings. • To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times • To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings. • To coordinate the duty rota, liaise with Bank and Agency staff when required. • To sort and distribute mail accordingly throughout the Home. • You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete. • Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices. • Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices. • Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced. • Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments. • Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly. • Prepare and submit data relating to petty cash and wages totals-monthly • Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist. • Provide an efficient telephone and reception service to the general public and relatives /visitors to the home. • Attend training courses and sessions as required. • Maintain client, staff and business confidentiality at all times. • Prepare and maintain stationary orders, stock and records. • To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home. • To ensure all internal and external customer interactions are met with a welcoming and professional manner. Benefits: • Salary from £28,000 per annum • Employee of the Month • Long term service awards • Blue Light Card • Professional Development • Refer a Friend