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EMPLOYING ENTITY IS CENTRAL LONDON HEALTHCARE CiC Job Title:            Care Navigator Fixed Term contract for 12 months   Salary:              £31,750 per annum Fixed Term contract for 12 months   Hours:               37.5 h ours per week   Responsible to:           Operations Manager   Key Relationships:      General Practice, Healthcare LTD, One Westminster, Central and North West London NHS Foundation Trust (CNWL), Central London Community Healthcare NHS Trust (CLCH).   WHO WE ARE Central London Healthcare CiC is the GP Federation owned by our 30 General Practices covering the Central London (Westminster) area.  The organisation supports 4 Primary Care Networks (PCNs). We operate several NHS contracts on behalf of our PCNs including a Community Dermatology Service; Community Cardiology Service and a Secondary Care Referral Service and an out-of-hospitals provision which is sub-contracted to our 33 General Practices. On behalf of our practices we are the host employers of a large, and rapidly growing team of ARRS (Additional Roles Reimbursement scheme) roles including Clinical Pharmacists; Pharmacy Technicians; First Contact Physiotherapists; Dieticians; Paramedics; Social Prescribers; Care Coordinators, Digital & Transformation Leads, Nursing Associates, GPAs and Care Co-ordinators. HOW WE WORK Our vision is to be recognised as a leading GP provider network, run by clinicians for the benefit of our local population and practices.  We will achieve this by working with patients and partners to ensure that general practice remains sustainable and independent. We aim to further diversify our income by exploring commercial joint ventures and expanding our research team in the coming years. Our people are our greatest asset. When we feel included, valued and supported in work this positivity reaches those very people we are here for, the patients.  CLH is committed to actively supporting diversity and inclusion and ensuring that all our employees are valued, treated with dignity and respect and enabled and supported to reach their potential. Our employees work flexibly according to the needs of our customers, typically onsite at our practices or hub sites or at our offices near Marylebone/Edgware Road.  Our office-based roles are typically worked as hybrid roles the pattern of which are agreed and reviewed according to service/team requirements.  Requirements Care Navigators (CN) will be responsible for supporting GPs through providing care coordination for the most vulnerable and complex patients. This includes, for example, being responsible for intelligent tasking and patient referrals, completing Care Plans and delivering targeted public health messages to patients. In addition, CNs will work collaboratively with colleagues across health, social care and the third sector to provide patient-centred care. They ensure coordinated and effective delivery of the patient’s Care Plan for those patients identified through risk stratification by the GP. They may also be asked to contribute towards other administrative tasks within the GP Federation. They lead on the creation of patient Care Plans and support patients throughout their interactions with primary care services. Each CN will be aligned to specific GP Practices within the GP Federation and will be required to work across several practices within the designated PCN structure. The role is predominantly non patient facing and support will be mainly provided via telephone. The Complex Case Management service offers targeted support in specialised areas. As part of your role, you will have the opportunity to assist with