Chief of Staff
Finni Health
| Company | Finni Health |
| Category | Operations & Admin |
| Location | US Remote |
| Remote | Remote |
| Employment | Not stated |
| Level | Director |
| Salary | USD 150k–200k |
| Posted | 13 Aug 2026 |
| Last verified | 14 Aug 2026 |
| Source | Employer ATS (ashby) |
Description
ABOUT FINNI HEALTH
Finni Health helps BCBAs go independent. We provide the infrastructure for BCBAs to actually do it — credentialing, payer contracting, revenue cycle, HR, compliance, and the software that ties it together — so they can focus on delivering care to kids with autism instead of fighting insurance companies.
We support practices across a dozen+ states and are expanding into new ones every quarter. We're YC-backed, counted General Catalyst among our earliest investors, and are growing quickly in a market where families routinely wait months for services that should take days to start.
We're a small team moving fast in a heavily regulated industry. That combination is the job.
THE ROLE
This is a role for someone who wants to run things, not observe them.
Two things define it. First, you will own the company's metrics and operating rhythm — how we set goals, what we measure, how we review it, and whether anything actually gets closed out. Second, you will take real work off the CEO's plate permanently, not temporarily. Not "help with" — own.
Right now the founders are personally holding financing workstreams, multi-state legal and compliance buildout, payer strategy, vendor migrations, and org design at the same time. That is the constraint this role exists to remove. Over your first year, a meaningful share of that list becomes yours.
We expect this to become an operating role. The likely paths out of it are running payer strategy, running a new market, or owning a P&L. If you want a two-year credential, this isn't it. If you want to prove you can run a business, it is.
WHAT YOU'LL ACTUALLY DO
- Own the metrics. Every number the board, our investors, and our team see runs through you: GTV, take rate, collection rate, clinician retention, time-to-first-session, credentialing throughput. You own the definitions, not just the dashboard — when a methodology changes, you decide how it's restated and how it's explained. Metric ambiguity at our stage is expensive, and closing it is your job.
- Own the operating rhythm. Goal-setting that actually cascades to teams. A weekly metrics review people prepare for. Exec meetings with decisions, owners, and dates. We run roughly fifteen concurrent strategic initiatives across a dozen-plus states — you'll own the portfolio review that keeps them honest and kills the ones that should die. Our biggest internal risk is operating reactively. You are the counterweight.
- Take work off the CEO's plate. Board and investor materials, diligence workstreams, financing support, outside counsel coordination, key vendor relationships. You'll start by preparing these, then own them outright. The test isn't whether you produced a draft — it's whether the CEO stopped thinking about it.
- Unblock the bottlenecks. Credentialing and payer enrollment gate how fast we grow, and the handoffs between credentialing, contracting, RCM, and clinical ops are where things go quiet. You'll instrument those seams, then fix them — occasionally by running a function yourself until it has a leader.
- Own the hard one-offs. New state entry analysis and launch. Multi-state corporate structure and regulatory compliance, working with outside counsel. Build-vs-buy calls and system migrations under time pressure. Standing up a function and hiring its first leader. These land with no playbook and a short fuse.
YOUR FIRST 90 DAYS
Concretely, here's what we'd expect you to have taken over:
1. The metrics layer. One source of truth for company and team-level numbers, with documented definitions. You can answer any board question in under an hour.
2. The operating cadence. Quarterly goals set and cascaded, weekly metrics review running, exec meeting with real follow-through.
3. The initiative portfolio. Every live strategic initiative has an owner, a status, and a next decision date — and you run the review that surfaces the ones that are stalled.
4. One real workstream,