Job Opportunities API

Job Description We’re looking for an experienced, motivated and detail‑focused Claims Assessor to join our Group Protection Claims team. Offering up to £42,000 depending on experience. In this role, you’ll play a key part in delivering a proactive and high-quality claims service, supporting customers and clients at important moments while ensuring fair and accurate outcomes. What you'll be doing: • Assessing and triaging new Group Protection claims and identifying required evidence • Managing claims end to end, making fair and accurate decisions on liability • Authorising and processing claim payments within agreed authority levels • Building and maintaining relationships with IFAs, employers and stakeholders • Reviewing medical evidence and determining next steps in the claims process • Supporting rehabilitation and return‑to‑work solutions where appropriate • Using data and insight to support portfolio management and identify trends • Ensuring service delivery meets quality, regulatory and customer expectations Who we're looking for: • Experience in claims, Group protection is desirable • Strong analytical skills and ability to make balanced decisions • Excellent communication skills, both written and verbal • Ability to build relationships with customers and stakeholders • Good understanding of customer needs and delivering fair outcomes • Strong attention to detail and ability to manage workloads effectively • Awareness of regulatory requirements and data protection • Interest in developing knowledge of Group Protection products and claims Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes • Generous pension contribution • Life assurance • Healthcare Plan (permanent employees only) • At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday • Competitive family leave • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) • There are many discounts we offer – both for our own products and at a range of high street stores and online • We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience