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Client Administrator – Employee Benefits

mattioliwoods
Companymattioliwoods
CategoryOperations & Admin
Location3 Locations
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted27 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Leicester (Hybrid) Full-time | permanent We're looking for an experienced employee benefits administrator to join our Employee Benefits team. This is a key role for someone who enjoys managing client portfolios, you'll manage the day-to-day running of client accounts across a range of benefits including  pensions, life insurance, income protection, group risk, group healthcare, and flexible benefits . What you’ll do: • manage the day-to-day running of client accounts across pensions, life insurance, income protection, group risk, group healthcare, and flexible benefits • coordinate and undertake all administration in relation to employee benefit s schemes • update member data, process renewals, manage claims data, and maintain communication materials • respond to client and member queries promptly and accurately • train and coach developing administrators in the team, supporting their professional growth • build effective working relationships with colleagues, clients, and external contacts including insurers and providers • ensure all client affairs are managed efficiently while maintaining high attention to detail What we're looking for: • experience in an employee benefits-related role • proven experience in pension administration, risk benefits, and healthcare benefits • ability to communicate clearly and precisely, both verbally and in writing • proactive approach with ability to work independently while collaborating with a team • positive attitude with the ability to work under pressure while maintaining attention to detail • ambition for career progression within employee benefits Why join us? At Mattioli Woods, this is a key role for someone looking to progress their employee benefits career. You'll manage your own client portfolios, provide high-quality administrative and consultative support, and play an important role in mentoring junior team members. We're committed to helping you develop your skills and advance within our growing Employee Benefits team while delivering a first-class service to our clients. Perks and benefits : 💰 competitive salary (depending on experience) ⏰ 34.5-hour working week 🏥 health cash plan (Core Level 1) 💼 5% employer/5% employee pension 💖 4x salary life assurance and group income protection 🎉 25 days' holiday plus statutory (increasing with service) 🏠 hybrid working 🌱 training and development opportunities 🤝 a supportive, collaborative team environment 📩 Interested? Apply now to take the next step in your employee benefits career , or contact us for a confidential conversation!