Job Opportunities API

Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime  in 29 EU countries , delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com's value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology. Your role: As a  member of the Direct Representatives Team , you will play a  crucial role in promoting company services directly to clients , ensuring seamless activation and ongoing support for merchants. Your Responsibilities: Assess and  assign incoming leads  to the appropriate team; Manage and  assist existing merchants with the onboarding process  and payment acceptance setup; Promote  existing and new  company's services  to  potential merchants; Monitor and oversee active merchants post-activation to ensure seamless collaboration; Act as a key touchpoint between internal departments to support the effective use of internal systems and processes; Enter and  maintain up to date client information into the company's database  and keep records with relevant data; Monitor and analyze account performance to drive growth; Collaborate with internal teams to ensure seamless service delivery. Requirements Requirements Experience in  monitoring and analyzing account performance  to drive growth; Hold a strong interest in technology, with the desire to become a payments subject matter expert; Be able to  identify customer technical and commercial requirements  to craft solutions; Hold strong presentation skills, particularly over the phone or with video meetings; Possesses collaboration skills, able to work with a wide range of people to get stuff done; Fluent in French and Dutch , or fluent in one with strong command of the other Benefits Make an Impact:  Play a key role in supporting merchants and helping deliver seamless payment experiences across a growing European fintech environment. Competitive Package:  Attractive salary package complemented by extra-legal benefits, performance-related rewards, comprehensive private health insurance with Alan, a  13th month salary , and a  CP200 annual bonus . Additional Financial Benefits:  Receive  €250  per year in  eco vouchers , monthly  net allowances , and  full reimbursement of public transportation  costs for commuting between home and the workplace. Continuous Growth:  Benefit from ongoing training, hands-on learning, and career development opportunities, including  5 training days per year through CEVORA . Recognition & Support:  Work in an environment where your contribution is valued, your achievements are recognized, and your professional growth is encouraged. Modern Workplace Culture:  Be part of a company that embraces agility, continuous improvement, and technology-driven solutions