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Client Relationship Consultant

herbertsmithfreehills
Companyherbertsmithfreehills
CategoryConsulting & Strategy
LocationSydney
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted16 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workday)
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Description
Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years. As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs. At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas. We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world. All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours. Herbert Smith Freehills Kramer: Your goals. Our ambition The Opportunity We have an exciting opportunity for a Client Relationship   Consultant   to join our Clients & Sectors team in Australia .   This role can be based in Sydney or Melbourne on a full-time or part-time basis.   You will play a key role   supporting   one or more   Client Relationship Managers   in   managing some of the firms most significant clients .   You will work   closely with the   Client Relationship Managers and   relevant Client Relationship Partners to   deliver on the client’s requirements,   identify   opportunities, and   come up with   innovative ways to partner with th e   clients   in your portfolio . What   you’ll   do • Support the CRM in implementing the growth strategy for a portfolio of clients,   assisting   with internal   co-ordination   and   maintaining   account plans,   trackers   and progress updates. • Assist   in delivering a structured approach to client management by monitoring   objectives ,   maintaining   accurate   records of   activity   and helping to ensure accountability across multi-dimensional (products/region) client relationships. • Co-ordinate and support the day-to-day operations of the client team, working alongside partners and lawyers to   facilitate   timely   communication, manage follow-up on agreed actions and   assist   in the execution of the growth strategy. • Support   the development of high-quality bids and client-facing materials. • Work closely with internal teams to compile information and   deliver on client   report ing requirements. • Partner   with Marketing, Communications and Events teams to deliver   client -facing initiatives . • This is a full-time or part-time permanent role based in either our Melbourne or Sydney office. We work flexibly in line with our Agile60 guidelines. What   you’ll   bring • 3+   years' experience working within a professional services environment in a client-facing or business development support capacity, with exposure to client management and relationship building. • Solid   interpersonal skills, with a demonstrable ability to build effective working relationships with business services colleagues. • Confidence in engaging and communicating with senior stakeholders, with a developing ability to navigate a partnership environment. • Experience supporting or co-ordinating tenders,   bids   or pitches, including project management of associated workstreams and deadlines. • Demonstrated organisational skills, with the ability to manage multiple priorities and deadlines. • Commercial   acumen, including the ability   and confidence   to contribute to   the identification of opportunities, pitching, and   pricing considerations   for clients . • High attention to detail and a proactive, solutions-focused mindset. • A degree in marketing, commerce, business or a related discipline, or equivalent experience. • An innovative mindset, curio us   about AI and emerging technologies. The Team Our   Business  D evelopment team works alongside our partners and lawyers across our sectors,   services   and offices to support and develop our relationships with clients, delivering an exceptional service and exploring new avenues through which we can help them meet their business needs. Our brand, marketing and digital team help position us as thought leaders amongst our target markets in the areas we most want to be known for, by creating intuitive and engaging collateral,   events   and campaigns. As part of the business development team, you will play a hands-on role in contributing to the firm's success and helping to achieve its objectives . If   you're   a commercially minded individual with a passion for business development and improving the client experience in a professional services environment, you could be just what   we're   looking for. What you can expect from us • We’re   a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration,   diversity   and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused   expertise . We will align your growth with our ambitions. • We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you. • We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals. • We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support,   you’ll   have it and   we’ll   empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control. • For more benefits on offer such as our holistic wellbeing fund or home office allowance please   click here . • Join us to be part of a human,   bold   and outstanding team at Australia’s market leading law firm. We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding. Team Business Development Working Pattern Full time Location Sydney Contract type Permanent Contract Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.