Job Opportunities API

IWS is seeking a full-time Client Services Specialist. This position will work within the Client Services Team to help provide excellent customer service to our clients. This position will also build knowledge of property/casualty insurance and technology. The ideal candidate has a strong attention to detail, good abstract reasoning skills and excellent communication skills. Key Responsibilities • Assist with client support, client training, product documentation, product setup, and product testing. • Utilize a diverse toolset to resolve customer software issues. • Facilitate regular communication between clients and team members. • Represent BriteCore professionally and set proper client expectations. • Maintain knowledge of client business practices and needs. Skills & Requirements • Bachelor’s degree preferred. • Excellent written and interpersonal communication skills. • Friendly, confident, and patient with others. • Superior analytical, organizational and research abilities. • High level of initiative and ability to work in a team environment. • Professional demeanor in stressful situations. • High competence with technology including database systems. • Excellent math skills. • Ability to manage many tasks in a day. Benefits • $40k-$60k based on experience and proven performance • Retirement plan with company match • Comprehensive health insurance coverage including medical, dental, and vision • Flexible work hours • Flexible PTO • Relaxed work environment • Remote work encouraged • Use of a company-issued MacBook Pro • Opportunity for advancement