Job Opportunities API

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are  immediately  at risk.  We are the global leader in  xOT  cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand  what is  at stake . Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.   About the Role   We are seeking a Cloud Operations Engineering Manager to oversee our Cloud Operations Engineering team. This role owns the people leadership and operational outcomes for the Cloud Operations Engineers who keep the Dragos customer cloud fleet across Azure, AWS, and GCP healthy, secure, and running smoothly. You will manage the team, set priorities across fleet reliability and customer environment work, and represent Cloud Operations to engineering leadership, while maintaining technical edge.   Responsibilities   Manage and grow a team of Cloud Operations Engineers, including hiring, onboarding, performance management, and career development   Own team-level operational outcomes: fleet reliability SLOs, error budgets, incident response quality, and customer environment lifecycle health across Azure, AWS, and GCP   Balance workload and the on-call rotation (PagerDuty) fairly across the team, protecting against burnout while maintaining coverage   Set and communicate team priorities across ad-hoc customer work, planned fleet initiatives, and technical debt reduction   Act as escalation point and executive sponsor for major incidents affecting the customer cloud fleet   Partner with technical leadership and architects on technical direction, including Terraform standards, multi-tenant isolation, and cloud-to-OT connectivity, without owning hands-on implementation   Own the team's contribution to audit and compliance programs (FedRAMP, SOC2), ensuring evidence collection and controls work gets resourced and prioritized   Manage cloud cost accountability (FinOps) for the team's areas of ownership, partnering with Finance and leadership on budget and optimization   Ensure the team effectively uses core tooling like Datadog and Tailscale for observability and connectivity across the fleet   Represent Cloud Operations in cross-team planning with adjacent teams (Security, Product Engineering, Support) and enforce clean work-intake so requests come through the team lead rather than ad hoc to individual engineers   Build and maintain a healthy team culture, including blameless post-incident reviews   Report on team health, fleet reliability, and risk to engineering leadership   Qualifications   5+ years of experience managing engineering or cloud operations teams, including experience managing Senior and Staff-level engineers   Cybersecurity experience   Strong technical background in cloud operations (Azure, AWS, and/or GCP) sufficient to evaluate architecture and incident decisions; hands-on IaC/Terraform experience is a plus but not a day-to-day requirement   Experience running or overseeing an on-call rotation (PagerDuty or equivalent) and balancing team workload sustainably   Track record hirin