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Consumer Experience Executive (Placemaking & Activations)

landsecurities
Companylandsecurities
CategoryMarketing
LocationLondon
Remote
EmploymentNot stated
LevelExecutive
SalaryNot stated by the employer
Posted24 Jun 2026
Last verified7 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
WE ARE LANDSEC We   identify   and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how   we’ve   created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life. We’ve   honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined. LOCATION Located at   80VS, Victoria Street London , however   required   to travel to sites when needed. Expected office days are 3 – 4 days. THE ROLE • Support   the development and delivery of   consumer experience initiatives   across retail destinations,   ensuring alignment with brand,   operations,   commercial and consumer   objectives . • Analyse   consumer   data , behavioural   insights   and performance   metrics , translating findings into   clear recommendations   and actions that improve experience. • Contribute to the delivery of projects (e.g. placemaking   and   activations ), s upporting timelines, budgets and   cross- functional   coordination . • Assist   in   maintaining   brand   standards , ensuring  consumer facing   touchpoints are consistent, high quality and   on brand   across assets. • Support creative and operational delivery, helping   balance innovation with effective execution . • Work   collaboratively   with   G uest Experience   M anagers,   M arketing,   R etail   teams   and external partners   to deliver engaging consumer experiences. • Identify   opportunities   for   improvement ,   supporting trials of new tools ,   formats   and processes to enhance experience delivery   across our retail destinations. • Confidently   contribute to   cross- functional   discussions ,   representing   the consumer perspective and   providing informed input . • Share   best practice and   knowledge   with peers,   supporting team capability   and a positive, collaborative culture. • Demonstrate   adaptability, resilience and professionalism   when working   across priorities   in a   fast- paced   environment. PRINCIPLE ACCOUNTABILITIES • Analyse and collate insight from multiple sources   (reports, research, partner inputs),   identifying   trends   and producing clear outputs that   support   consumer experience   decision- making . • Contribute to innovation and proposition development by   supporting ideation, testing and delivery   of new guest experiences that enhance commercial, social and brand outcomes. • Support brand consistency by applying and   maintaining   the agreed house style across consumer touchpoints, working closely with Retail and GX teams. • Work   collaboratively with internal teams , particularly GX Managers, and external partners to support the delivery of   high- quality ,   multi- channel   consumer experiences. • Support the delivery of placemaking, socialising & entertainment and alternative space initiatives, ensuring activities are well ‑ coordinated, executed to   plan   and measured effectively. ESSENTIAL CRITERIA • Able to   interpret and summarise complex data sets   and consumer insights, producing   clear outputs   that inform experience design and   decision- making . • Clear and confident communicator , with the ability to present ideas and insights effectively to   stakeholders across different disciplines . • Experience supporting the   development   and   delivery   of   design-led   physical   and digital   activations   ideally within retail, B2 C   or   mixed- use   environments. • Experience working in an   insight-l ed   or strategic environment , such as consultanc y, production agency,   or a large, matrixed organisation, with exposure to   cross- functional   ways of working   and clear outcomes on delivery • Experience contributing to workshops and collaborative sessions that support innovation, co ‑ creation   and alignment across teams. • Strong creative eye with experience contributing to digital design projects, ensuring brand   consistency   and delivering engaging   visual content . • Ability to effectively manage multiple projects simultaneously, balancing competing deadlines and stakeholders while   maintaining   high standards   of delivery,   organisation   and attention to detail. • Proficient in Microsoft Office (PowerPoint, Excel, Word) • Basic to intermediate   proficiency   in Adobe Creative Suite   and/or other creative applications , with the ability to support creative development and asset production. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter.  We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Below are some of our core benefits, make sure to visit our My Total Reward page for more information. • Performance based annual bonus plan • 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special ‘My Day’ to take off for whatever you choose. • Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution. • Private medical insurance, Health Cash Plan, Life assurance and income protection. • Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) • Two different share plans enabling you to share in the success you will help to build • Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing  [email protected] To find out more about our approach, visit our Diversity and Inclusion page .