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Council and Board Program Specialist

bouldercolorado
Companybouldercolorado
CategoryOperations & Admin
LocationBoulder CO
RemoteOn-site (inferred)
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
Posted4 Aug 2026
Last verified12 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
It’s a great time to join the City of Boulder! Application Deadline: August 18, 2026 Compensation Details: Full Pay Range 62,816.00 - 91,166.40 Generally, the hiring range is from the minimum up to 80% of the range.This is a full-time salaried position. Scheduled Weekly Hours: 40 Benefit Eligibility Group: Non Union (30+ Hours) Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job. Job Description Summary: Under limited supervision, provides prompt, welcoming, and courteous customer-focused service to City Council Members, the public and colleagues while keeping division or department workflows running smoothly. This position assists internal customers with programs centered in Cultural and Economic Development, Police Oversight Panel, including the Independent Police Monitor, and with external customers in the Parking program and general inquires. Supplies full-spectrum administrative, financial, operational and technical backup in a dynamic team atmosphere. Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES • Manage s   the day-to-day administrative tasks for the  Mayor  and eight council members, such as calendaring,  travel  and conference arrangements,  maintaining  contact lists, and  assistance  with email responses for council members. • Respond s   to council member and resident requests for information in conjunction with the City Manager’s office staff. • Supports   coordinat ion of   city council’s community engagement events and conduct follow-up communication with members of the public and city staff. • Provides program support to the Cultural and Economic Development program including working with the Senior Manager, administrative  staff  and the Board Chairs to define meeting schedules and board agendas up to six (6) months in advance and plays a key role in managing the boards’ calendars . Prepares meeting packets, meeting minutes and provides logistical support for meetings. • Provides program support to the Independent Police Monitor. This includes   s upport ing   Police Oversight Panel .   Works with Independent Police Monitor and Panel Chairs to define meeting schedules. • Supports   Police Oversight P anel recruitment efforts that include scheduling interviews   and   preparing interview packets . • Creates and publishes meeting notices and   is responsible for   meeting the legal public notification requirements. • Acts as d epartment contact to other departments for coordination and resolution of administrative   or board   issues. • Establishes record keeping procedures and reporting standards, ensuring effective management of the organizations’ records. • Provides support for the Deputy City Manager and Assistant City Managers. May include but is not limited to managing their calendars, scheduling appointments, and any   additional   logistical preparation needed for such events as well as   maintaining   and updating related files and materials. • Uses discretion and   maintains   strict confidentiality when accessing sensitive city-wide information and organizational planning data. • Oversees coordination of official documents and contracts for the City Manager's approval and signature via the electronic routing log. • Maintain s   appointment calendars and schedule s   meetings, including facilities .   Coordinate s   arrangements for travel, receptions, meetings, public forums, and other high-profile events. Some of these events may require off-hour responsibilities and schedule flexibility .   S upport could include sending invitations, decorating, ordering food, etc. • Delivers exceptional customer service as one of the first points of contact in the City Manager’s Office, engaging professionally with the public, staff, council members, and officials via phone, email, or in person to resolve issues, answer inquiries, provide information, and offer way-finding support. • Performs administrative tasks in support of daily operation of the department   including   functions such as photocopying, typing, sorting, packaging, mailing, assembling documents   and   reports, and distribution of materials, including distribution of mail . • Represents   the City Manager to community members who are making inquiries, expressing concerns, offering input, or registering complaints ,   and   respond s   to inquiries on behalf of the City Manager and provide   appropriate follow-up . • Assists   with coordinating and   identifying   high priority   work issues and items   regarding   department   program tasks and is assigned duties consisting of a variety of difficult or complex tasks .   involv ing   a thorough knowledge of department policies, programs, procedures, rules,   regulations   and scope of   jurisdiction   while   maintaining   confidentiality and following up with   appropriate staff   members to ensure   timely   responses. • Assist s   with reservations for reservable touchdown spaces, offices, huddle   rooms   and conference rooms in the Penfield Tate Municipal Building . • Provides program support to parking services customers in person, on the phone and on-line. • Operates the Parking registration system, including Point of Sale,   Permit   Validation and Sales, and Product Registration. • Completes sales and refunds of all parking products, including garage and lot permits, neighborhood resident and commuter   permits , dash permits, validation products, mall permits, No Parking Work signage,   special events , and all other sales transactions. • Verifies all submission documents ( permit   copies, licenses, insurance riders, sales tax licenses, renewal dates, etc.) including interfacing with local and national vehicle registration databases. • Verifies accuracy of and   maintains   records of   applications and   transactions such as payments, billings,   deposits   and reconciling purchasing card statements. • Reconciles revenue for domestic partnership registrations, parking transactions, etc. • C ompose s   and   modifies   written materials such as correspondence and memorandums which may include editing, correcting grammar, proofreading and   creating   written materials. • Coordinate s   and   assists   with   e mergency evacuation events for the department. • C reates ,   improve s   and   maintains   the   departmental   web pages. • S upport s the   City Clerk ,   City Council ,   Equity and Belonging division ,   Intergovernmental Affairs and Special Events . • Troubleshoot s   technology issues, contacts I nnovation and   T echnology   (IT)   or Facilities   when needed . • Assists   with m onitor ing   inventor y   of   office   supplies   and   coordinates purchases with team . • Interact s   with vendors for repair and maintenance of office equipment and requests work orders for facilities management. • Assists   with   train ing   new staff . • M aintains and updates customer instruction manuals and internal S tandard   O perating   P rocedure s   (SOPs) . • Perform s   related duties as   required   to meet the needs of the city. • K now s   and  compl ies   with  all city and department policies   and   participat es  in professional trainings and development . MINIMUM QUALIFICATIONS • Ability to   demonstrate   dependab ility   and reliab ility .   Known for following up and delivering on commitments. • Ability to   demonstrate   experience and skills in math. • Ability to   demonstrate   independent judgement. • Ability to   demonstrate   l eadership   qualities such as integrity, accountability, empathy, humility, resilience, vision, influence, and positivity . • Ability to   demonstrate   time management   skills to u se time effectively and efficiently . • Ability to embrace workplace change and   maintain   a strong commitment to continuous learning . • Ability to   maintain   confidentiality when handling sensitive information, with access limited to specific data   required   for assigned duties . • Ability to   operate   office equipment . • Ability to p erform cash handling   and   end-of-day sales reconciliation   in accordance with   policies and internal controls   with robust attention to detail .    Capable of   understand ing   and troubleshoot ing   accounting transactions in the registration system. • Ability to t ake proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Use all required safety equipment and follow all safety regulations,   policies   and procedures. Report all accidents and damage to city property. • Ability to work independently to prioritize and resolve problems   and to complete tasks while working under pressure in a fast-paced environment. • Ability, i nterest,   and   desire to communicate courteously and effectively with the public and City staff and to provide good customer service both in person and over the telephone   and capable of   communicating progress to   keep stakeholders informed   of timelines. • Knowledge of strong organizational skills .   Has attention to detail and ca pable of   map ping   out processes, meet ing   deadlines   and effectively track ing   progress. • Skill and e xperience   in   data entry. • Skill and experience in   develop ing   and   maintain ing   accurate   filing systems. • Skill and experience   in   organizing and coordinating projects. • Skill and experience in p roofreading and editing, including excellent grammar, punctuation, and spelling. • Skill and experience with word processing,   email,   database   and spreadsheet software. • Skill in financial budgeting or accounting. • Skill in   identifying   what needs to be done and taking initiative before being asked or before the situation requires it. • Must successfully pass a background check before first day of work and   maintain   acceptable screening. PREFERRED QUALIFICATIONS • A bility to   read, write and speak   English and Spanish   i n a professional capacity for communication   objectives . • Skill and experience in transcribing meeting minutes. • Skill in performing high level office management tasks   and   working directly for a chief executive preferably with municipal government functions and processes, including support to council,   boards   and commissions. • Bachelor’s degree   in related field . MINIMUM   REQUIRED EDUCATION AND EXPERIENCE • Associates degree; or equivalent of four (4) years of progressively responsible related experience may substitute for the education requirement only. • Three (3) years of progressively responsible   administrative   experience. • Must hold and   maintain   a valid drivers' license. SUPERVISION Supervision Received :   Operations Supervisor Supervision Exercised : None WORKING CONDITIONS AND REQUIREMENTS • Physical and Mental Effort : Sufficient clarity of speech and hearing or other communication capabilities that   permits   effective   communicat ion   on the telephone and in person. Sufficient vision or other powers of observation that   permits   the review,   evaluat ion   and prepar ation of   a variety of written documents and materials. Sufficient manual dexterity that   permits   the operat ion of   computer s   and other office equipment. Sufficient personal mobility and physical reflexes, which   permits   work in an office setting. Work may include extended periods of time   viewing a monitor and   operating   a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions. • Work Environment :   Attendance required at   up to   eight ( 8 )   evening or weekend meetings per month.   May require occasional shifts during irregular hours, including weekends,   evenings   and holidays.   Works primarily in a clean, comfortable environment.  Works in a setting subject to continuous interruptions and background noises. • Machines and E