Customer-Care-Specialist (FOOD)
SYNTEGON
| Company | SYNTEGON |
| Category | Customer Support |
| Location | Bangkok |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Mid |
| Salary | Not stated by the employer |
| Posted | 11 Aug 2026 |
| Last verified | 11 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Job Description
• Process customer inquiries, quotes, and orders from the entry to the dispatch of the delivery in SAP
• Coverage of all spare part processes with customers including returns, repairs, credit, and debit notes
• Support the parts identification with technical teams
• Work with the purchasing team to determine delivery time
• Handling customer complaints to ensure that concerns are resolved to the customer's satisfaction
• Monitor the status and control schedule internally and externally to meet timeline
• Assist in maintaining correct master data
• Document and leverage important customer information across departments
• Follow up open quotes and inquiries
• Follow up customer’s payment
• Other assignments related to spare parts department