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Customer  Sales   Advisor   –   Registrations Salary : £25,506 per year plus   average   additional   earnings of   £7,024 per annum Contract:  Permanent, full time, 37.5 hours per week with a rotating weekly shift pattern Location:   Hybrid from our   Nottingham   office. Start: Monday,   7 th   of   September   2026 For consecutive years we have been recognised as a “Great place to Work ”. Do you thrive in a fast-paced environment and enjoy connecting with people? If   you're   motivated by a supportive but target-based environment,   you'll   fit right in as a Customer Sales Advisor in the  Registrations department. We set the bar high - our agents are the best of the best. The role is a fast-paced, high-energy environment where resilience, adaptability, and a customer-first mindset are key to success. So, who are you? Self-Driven   - You are motivated by a sales environment, where achieving the right customer sales outcomes is key and in line with FCA requi rem ents. Empathetic and an active listener   – Understanding customer’s needs is crucial for recommending suitable products and building trust. Resilient and adaptable   – Sales can be high-pressure, and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged, you stay calm, adjust your approach, stay   positive   and keep learning, in a fast-paced environment. Curious and growth mindset   – A willingness to learn about new products, compliance updates and client perspectives, helps to ensure you consistently provide the right customer outcomes. Clear communicator   – Explaining products transparently and avoiding jargon or misleading language, is a regulatory must. Independent   - You are the right combination of ambitious and innovative, whilst able to work autonomously in a   home -based position. How will you contribute? As a   registration's   advisor,   you'll   speak to customers who have recently   purchased   appliances and are looking to register their manufacturer warranty. Through engaging, positive conversations,   you’ll   help customers register their appliances while exploring ways to enhance their protection and overall experience. If you enjoy working towards goals, having meaningful conversations, and making every interaction count, this could be a great fit for you. Shift Pattern: Your shift patterns will rotate on a   6 week   rota between our core opening hours of 8am and 8pm (Monday-Sunday). You’ll   work 37.5 hours per   week   and you will have two 15-minute breaks and a full hour for lunch, allowing you to recharge and   maintain   your focus. We’ll   provide all the equipment you need, but you must have broadband access. Training and onboarding: To help you get the   very best   start with us, your first six weeks are carefully structured to support your learning and confidence. The first   4   weeks will focus on immersive training, after which   you’ll   transition into   Gradbay , where   you’ll   continue developing your skills with ongoing support from your team and leaders. To fully   benefit   from the training programme, attendance at our Nottingham office is   required   on the following dates: • Week 1:   Monday, Tuesday,   Wednesday   and Thursday   (7 th   – 10 th   of September) • Week 2:   Wednesday and   Thursday ( 16 th -17 th   of September) • Week   3: Monday   and Tuesday   (20 th -21 st   of September) • Week   4:Monday ,   Tuesday , Wednesday and Thursday   (28 th   September   –   1 st   of October ) Spending this time in the office allows you to build strong relationships early, gain real-time feedback, and learn alongside your peers — helping you build confidence faster and set you up for long-term success. Following training, during   Gradbay   you will work from the office   1-2 days a week   with th e   rem aind er   of the week spent working from   home   as part of our hybrid approach. These in-office days are designed to keep you connected, supported and continuously developing as part of your team. What's Next? At D&G we give you all the tools that you would need to have a fulfilling career. Every system, every process and every Partner is brought to life through a series of eLearning, Facilitator led sessions, Role Reality sessions, Call Listening and Call Taking exercises during the training period. This allows you, to fully embrace and understand what is   required   to succeed at D&G and to provide our customers, with the best outcomes. Process • Apply on workday • 15-minute telephone conversation with one of our Talent Acquisition team • Complete our online Virtual Assessment • A Microsoft teams’ interview and call listening exercise • Job Offer and employment screening checks • IT Equipment delivery and set up call in readiness for day one. The Benefits of joining Domestic and General Starting salary of £25,506. Average Bonus Earnings of £7,024 per annum, earned through a combination of strong sales performance, excellent customer   service   and call quality. Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes. Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards We want everyone to have a fair and inclusive experience when applying for a role with us. If you   require   adjustments or   additional   support during the application or interview process, please get in touch at   [email protected]   and our team will do our best to help. Please note that we have a thorough referencing process, which includes criminal record checks. This role is only available to applicants based in mainland UK. Don't   hesitate,   submit   your application and up to date CV or Resume now! Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.