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Customer Service Representative

wasteconnections
Companywasteconnections
CategoryCustomer Support
Location6390-Westborough Hauling
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted3 Aug 2026
Last verified3 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
E.L. Harvey & Sons,  a Waste Connections Company is looking for a  Call Center Representative  to join the team in  Westborough , MA. Schedule:   Monday through Friday 8:30am to 5:00pm Pay Rate:   $25.00 per hour Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: • Answering customer calls and processing customer orders for new service, discontinuance, or changes in  service . • Accepting payments from customers, researching  customer billing inquiries and updating customer account information. • Interacting with customers and Waste Connections employees to determine  service  requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to  service  issues. What we need from you: • Bilingual (preferred) • Experience with Microsoft Word, Excel and Outlook • Excellent verbal and written communication skills What you’ll get from us: • Competitive Compensation • 401(K) with company match; let us help you save for your future • Healthcare; Medical, Dental, Vision • Perks, perks, perks!  Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund • Insurance: Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.