Job Opportunities API

Q8Truck Customer Service Representative Slovenian, Serbian and   Croatian   speake r Make every customer interaction count Great customer service is about more than answering questions. You solve problems, build   trust   and help customers move forward. Whether   you're   handling a complex request, supporting the sales   team   or following up on a payment, you make every interaction smooth and professional. At Q8T ruck , you become part of an international Customer Service team where collaboration, ownership and customer focus come together. You connect cus tomers with colleagues across Europe and   make   sure every question receives the right answer. No two days are the same. You switch easily between calls, emails and administrative tasks while keeping a clear overview and a positive attitude. Your challenge Deliver outstanding customer service while helping customers,   colleagues   and partners quickly and accurately. • You’ll   be the first point of contact You answer questions from customers, cardholders and colleagues by phone and email. You listen carefully,   provide   clear   answers   and create a positive customer experience in the customer's local language whenever possible. • You’ll   solve problems that matter You investigate customer questions, resolve   complaints   and keep customers informed throughout the process. When needed, you involve the right colleagues and make sure every case is followed up until   it's   resolved. • You support healthy customer relationships You work closely with Sales, Credit, Treasury, Accounts Receivable and other teams to support customers with invoicing,   payments   and credit-related questions. By following up proactively, you help reduce risks while   maintaining   strong customer relationships. • You keep administration   accurate You process customer information   carefully;   follow established procedures and ensure every detail is correct. You quickly find your way through systems and stay up to date with new processes and policies. • You work as one team You collaborate with colleagues across different countries and cultures. By sharing knowledge and supporting each other, you help deliver consistent, high-quality service every day. When needed, you also support the Customer Service Administration team to keep the business running smoothly. This is you • You are fluent in English ,   Slovenian,   Serbian   and   Croatian .   You have s trong multilingual communication capabilities • You have a secondary education diploma and one to three years of experience in customer service or another commercial role. • You enjoy helping customers and always look for the best solution. • You communicate clearly, both verbally and in writing, and build positive relationships with customers and colleagues.   You have s trong   collaboration and interpersonal skills . • You   can   explain complex information in a simple and professional manner . • You are   customer centric   and   solution-oriented . • You stay calm under pressure, organise your work efficiently and know how to prioritise. • You enjoy working in an international environment and easily connect with people from   different cultures . • You learn quickly, adapt easily to change and take initiative when you see opportunities to improve. • You work confidently with digital tools and administrative systems. • You are a nalytical   with   attention to detail and accuracy . What's   in it for you? • An attractive package : A competitive salary, meal and eco vouchers, remote working allowance, hospitalization insurance, pension plan, holiday pay, bike leasing. • Work-life balance : In Belgium, you receive at least 46 (pro rata) fully paid vacation days to recharge your batteries. • Hybrid working : Work both from home and from our modern office in Antwerp, equipped with the latest tools to stay efficient. • A warm welcome : Join a certified   Baanbrekend   Werkgever   and enjoy sports activities, clubs, events, family days and our   BeWell   well-being program. • Room to grow : We offer training, coaching and real career opportunities to help you develop further. • A strong network and great atmosphere : Benefit from the strength of a large network while working closely with colleagues in supportive, close-knit teams. Ready to make an impact? Click 'Apply now' and send us your CV. Within a few days, you'll hear whether we'd like to invite you for an initial interview. Next, you'll meet your future colleagues and discover whether Q8 is the place where you can grow your career. Apply now!