Job Opportunities API

Reality Games is a fast-growing mobile game studio that uses real-world data to create innovative and addictive games. Our first hit, Landlord Real Estate Tycoon , has already attracted over 10 million players, and we’re aiming for 50 million in the next 18 months! 🎮 We’re also thrilled to announce the soft launch of our latest project -  Monopoly World , a groundbreaking geolocation-based game! 🚀  As our team continues to grow, we’re currently looking for a Junior Customer Support Specialist to join our Growth Team  - someone eager to develop their skills while managing a community of over 4 million players (and counting!). It's a full-time, work-from-office position in the historical railway station building in Kraków. Your responsibilities: Resolving player issues Managing Discord and engaging with the community Supporting in-game events and LiveOps Optimizing support processes Join Reality Games and help us shape the future of mobile entertainment! 🎮 What we are looking for: Interest in community-driven games At least 1-year of previous customer service experience Strong communication skills, B2+ English Bachelor’s/Master’s degree (or in progress) A team player with a positive, can-do attitude OUR PERKS Leader's support - Ask for help, give and get feedback, set up goals, and develop your skills Knowledge sharing - Employee development is key for us! Fast-paced career - Professional growth opportunities, supported by a performance review process Devices - You will have the proper resources you need for your work Beautiful office -  based in Krakow at the iconic building of the Railway Station located in the heart of the historic center of the city Flexible hours - Whether you are an early bird or late owl - we get you covered Growth budget - Let us know if you need any books or other materials that will help you grow Team gatherings - Take part in events with pizza, games, and snacks with a good company If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply.