Job Opportunities API

The Data Insight Analyst is responsible for acquiring, managing and analyzing data that will be presented to internal teams, clients and partners.    DUTIES AND RESPONSIBILITIES: Developing reports and analytics using data from data warehouse and Salesforce using Excel, SQL, Tableau, and other reporting/analytics tools. Provide consultative insights: Analyze data to identify patterns and trends over time Compare data from different categories to identify relationships or correlations Applying statistical analysis to identify patterns and relationships in the data Provide context and explanations for the data by using visualizations and narrative descriptions Identify outliers or anomalies in the data and investigate their causes.  Review and QA data/report before it is provided to the client (internal/external). Communicates directly with customer on data needs and key deadlines. Researches and identifies data quality issues. Manage ongoing, incoming partner requests and questions regarding data specifications. Configures mapping tools to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customer.  Act as resident expert for data requirements/specifications internally and for the client as needed. Remain informed and up to speed with ongoing changes and evolution of assigned program data specs.  Lead client/partner web-based trainings regarding data specifications and requirements. Requirements This job has no supervisory responsibilities. QUALIFICATIONS: Self-starter, an individual who is not fully dependent on direction to fulfill the functions of the role.  Thrives in an entrepreneurial-like environment.  Experience with Tableau and Salesforce reporting preferred. Experience with healthcare and/or pharmacy data preferred. Experience with Microsoft Excel and SQL is a must.  Previous client-facing experience is a must.  Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency. COMPETENCIES: Diversity  - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics  - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Adaptability  - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical  - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Business Acumen  - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management  - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Customer Service  - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability  - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Design  - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify desi