Job Opportunities API

Role OverviewWe're seeking a Desktop Support Technician II to serve as a trusted technology partner at one of our valued client locations. In this highly visible role, you'll represent both our organization and our client, delivering responsive, professional IT support that keeps employees productive and business operations running smoothly.What You Will DoProvide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure seamless operation of conference rooms, meetings, and special events.Why It Might Be a FitThe ideal candidate thrives in a client-facing environment, takes ownership of challenges, and enjoys building strong relationships with end users. If you're known for your ability to solve problems, communicate effectively, and deliver a true 'white-glove' support experience, we'd love to meet you.Requirements2–5+ years of experience in desktop or end-user supportExperience supporting Windows-based environments and enterprise applicationsHands-on experience with hardware troubleshooting (desktops, laptops, printers, peripherals)Familiarity with IT ticketing systems (e.g., ServiceNow or similar)Strong customer service and communication skillsBenefitsMedical, dental, and vision benefits with highly subsidized premiumsTwo weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off401(k) Plan with employer matchOnsite Fitness Center