Job Opportunities API

About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do. Visit dialpad.com to learn more. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role The Director of International Sales Engineering is a highly technical strategic leader who will oversee our entire SE organization across EMEA, APAC, and Japan. This role requires a deep understanding of the complex nuances of diverse international markets. This leader will navigate shifting regional dynamics, complex data residency requirements, product localization needs, and the varying nuances of AI adoption across different geographies.   You will partner in lockstep with our International Sales Leadership to drive enterprise opportunities, grow our expanding Channel organization, lead technical presales strategy, and cultivate a world-class International SE organization.  You will be a trusted, strategic advisor internally to our product and executive teams, and externally to our largest enterprise customers. What you’ll do Build a World-Class Team: Attract, retain, and mentor top-tier Sales Engineering talent across EMEA, APAC, and Japan. Create a culture of excellence, continuous learning, and high performance. Strategic Deal Execution: Partner with International Sales Leadership to drive revenue. Dive deep into complex, large-scale enterprise deals to develop account strategy, define technical win criteria, and align SE resources for scale. Agentic AI Strategy: Understand and articulate enterprise AI adoption patterns across regions. Navigate the international AI regulatory landscape with confidence to develop the Agentic AI International GTM strategy.  Executive Engagement: Lead executive-level technical engagements with CIOs, CTOs, and IT Directors, building trust through expertise and strategic counsel. Navigate International Complexity: Serve as the internal expert on international market nuances, including regional data residency and compliance laws (e.g., GDPR), localization requirements, and the specific regulatory and cultural impacts on AI adoption in different regions. Drive Channel Expansion: Play a critical role in enabling and growing our international Channel organization, ensuring our partners are technically equipped to position our UCaaS, CCaaS, and Agentic AI solutions effectively. Product Vision and Market Intelligence: Act as the voice of the international market. Analyze data, understand the global competitive landscape intimately, and partner with Product and Engineering to ensure our roadmap reflects international needs. Foster Innovation: