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M3 is a leading provider of hospitality-specific cloud-based software solutions for hotel operations. The Director of Cloud Networking and Infrastructure leads the design, architecture, and optimization of M3's cloud network and infrastructure environment, with primary accountability for the Azure platform hosting core SaaS products, and manages a technical team delivering hybrid connectivity, virtual desktop infrastructure, and network resilience. What You'll Do • Supervise and lead all infrastructure and network engineering team members, including recruiting, training, performance management, and development • Own the architecture, design, and health of M3's Azure cloud network environment supporting core accounting, analytics, and labor management products • Lead hybrid network architecture and connectivity between Azure and private cloud or colocation environments, including ExpressRoute, VPN, routing, DNS, and latency management • Own virtual desktop and application delivery infrastructure (Citrix/VDA) including session performance, compatibility, profile management, and capacity sizing • Lead root cause investigation and remediation for delivery performance incidents and establish infrastructure security, segmentation, firewalls, and intrusion detection in partnership with security operations • Drive infrastructure capacity planning, performance engineering, disaster recovery planning, and business continuity to meet RTO/RPO objectives • Develop and maintain infrastructure-as-code standards, runbooks, and reference architectures; author and maintain SOPs and SWIs for network and infrastructure operations What You Need • Minimum 10+ years of directly related network and infrastructure experience • Deep, hands-on expertise with Microsoft Azure networking constructs including VNets, subnets, Network Security Groups, Azure Firewall, ExpressRoute/VPN Gateway, load balancers, and Azure DNS • Strong knowledge of hybrid and multi-environment network design, routing protocols, and cross-boundary latency diagnostics • Extensive knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching, load balancing) and shell/scripting for infrastructure automation • Extensive knowledge of both Windows and Linux server environments as they relate to network services and infrastructure • Experience with virtual desktop and application delivery infrastructure (Citrix, VDA, FSLogix) and factors driving session performance • Knowledge of modern network security frameworks including segmentation, firewalls, intrusion detection/prevention, and incident response • Proven ability to lead technical teams, diagnose complex cross-environment network issues under pressure, and drive long-term infrastructure roadmaps • Bachelor's degree in IT, MIS, Computer Science, Network Engineering, or equivalent technical and management experience • Strong written and verbal English communication skills with technical and non-technical stakeholders Nice to Have • Certifications such as Microsoft Certified Azure Network Engineer Associate, Azure Solutions Architect Expert, CCNP, CCIE, Citrix CCP-V, or CCE-V • Experience with network monitoring and observability tooling such as flow logs, network performance monitors, and APM/infrastructure monitoring platforms • Basic PowerShell, Python, or similar scripting knowledge for network automation and diagnostics • Knowledge of scalable virtualization, storage, and infrastructure-as-code technologies