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Director of Talent Enablement, Learning & Development

NewRocket
CompanyNewRocket
CategoryHR & Recruiting
LocationRemote US/Canada
RemoteRemote
EmploymentNot stated
LevelDirector
SalaryNot stated by the employer
Posted31 Mar 2026
Last verified12 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
Talent Enablement and Learning and Development Lead Remote US/Canada NewRocket  brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With over 4,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges. Why Us NewRocket is a ServiceNow Global Elite Partner, delivering solutions that revolutionize the world of work.  We are a leading global technology strategy, design, and enterprise operations partner to public and private sector clients.  We work with some of the world’s biggest brands, bridging the gap between what customers expect and what their technology can deliver.  We are “Raising the Bar” in delivering technology’s promise to create new kinds of experiences for our customers.  Critical to our mission is NewRocket University, which provides an engine for innovation, personal growth, learning and opportunity.  If you are interested in working with high-energy experts dedicated to elevating our expertise, accelerating our performance, and growing talent from within, then we are the team for you! Why You NewRocket is seeking a Senior Learning & Development Partner   to support Delivery and Platform Excellence’s learning priorities and performance goals .   Working with company leadership, you will put your talents to work consulting with global functional leaders and the HR team to transform and accelerate business performance and drive employee engagement, growth, and retention, right in the heart of our business!   The Role As part of the Talent Enablement and Employee Experience team, this role will partner with senior leaders, subject matter experts, Functional Teams, and external partners to support NewRocket's key priorities in the business that include Crew performance, development, engagement, career growth, and certification strategies. The role will serve as a proactive and responsive 'single point of contact' for internal client groups, providing an end-to-end Center of Excellence experience through Talent Practices and Learning & Development expertise.   The Sr Talent Enablement Partner- will design, develop and execute the strategies of three critical areas: Talent Enablement Partner to support global and regional BUs for performance, development, career and engagement planning NewRocket’s global Performance Management, Development Planning, and Career Planning cycles as part of the end-to-end annual Talent Cycle plan. Global Learning and Development expert for consulting across BUs and regions on learning solutions, program design, development and facilitation Key Job Responsibilities and Accountabilities: Deep understanding of business vision, mission, and strategy, staying abreast of emerging business priorities to ensure Talent Practices, L&D plans, and culture touch points remain aligned as enablers of success and drive a high performance, high growth culture. Plan, implement and manage NewRocket’s global Performance Management and Career Planning cycles, supporting rating calibrations, analytics and promotion and merit cycle planning. Evolve and align practices to emerging business and culture strategies.  Stay abreast of BU short-and long-term strategy, OKRs, and talent bench Build and track annual talent plans and talent success metrics that improve performance, upskill for effective resource deployments, and en