Job Opportunities API

Job Description • Provide the highest level of customer service and satisfaction • Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service • Receive any incoming customer service calls and emails • Schedule and coordinate all service calls and adjust drivers’ daily schedules as required • Monitor drivers throughout the day via the dispatch system • Create the next day driver schedule ensuring customer needs are met • Add new customer jobs and tickets to the computer system (TCR) • Conduct job service checks for jobs that have been out for 30 days or more • Complete a “final edit” of each job ensuring the ticket has all the required information for billing • Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners • Perform other functions as necessary or as assigned