Job Opportunities API

The Drainage Technicians are responsible for attending domestic and commercial sites and investigating wastewater works, instigating and resolving issues for our customers, along with making appropriate recommendations. • · Liaise with commercial and domestic customers on site. • · Customer service – engaging with customers in a professional manner. • · Investigate and diagnose issues via site surveys. • · Advise customers as to solutions and implementing accordingly, this may include: • Drain clearance • De-scaling and root cutting • Performing minor excavations and patch lining • Preventative maintenance • · Use high-pressure water jetters, CCTV camera survey equipment and rods. • · Identify potential concerns and making recommendations to customers for additional work. • · Interpret and work with drainage drawings, operating independently in areas of expertise. • · Drive Brand awareness through professional appearance, interactions and technical knowledge. • · Share knowledge and best practice with colleagues. • · Make recommendations to the Regional Development Managers to the success of the region. • · Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation. Experience/skills/knowledge: • · 2 year’s previous experience of working within the drainage sector. • · Ideally 1 years’ experience/knowledge of plumbing principles • · Drainage tanker experience (preferred) • · Full clean UK driving license with flexibility to travel. • · CSCS card holder (preferred) • · Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.). • · High-pressure water jetting (HPWJ) certification • · Excellent verbal and written communication skills • · A DBS check will be part of the on-boarding process • To be able to work as part of an on-call rota providing a 24 hr service. Characteristics : • · Lead from the front in this hands-on role, enjoys working with and through people to deliver positive results. • · Positive, can-do attitude and ability to problem solve • · Organised, goal orientated and willing to learn • · Able to work on your own and enjoy working outside. • · Motivated • Customer centric Brand: DMD UK Drain Doctor