Job Opportunities API

EV Charger Support Technician Work Location: On-site only — Fremont, California (No remote or hybrid options available) Zerova Technologies USA Who We Are Zerova Technologies is a global leader in AC Level 2 and DC Level 3 EV charging solutions, powering EV brands in 60+ countries. As a pure white-label provider and subsidiary of Phihong Technology, we bring 50+ years of power-electronics expertise to the EV market. With operations across North America, Asia, and EMEA—we’re expanding rapidly to support the transition to electrified mobility. Our culture:  collaborative, customer-first, and mission-driven. Join a team that’s building reliable, open, and sustainable charging infrastructure. What You’ll Do (Day-to-Day) • Be the first call that keeps chargers charging:  troubleshoot AC/DC EVSE, diagnose faults, and deliver resolutions with precision. • Own the case, close the loop:  log, track, and resolve issues in Salesforce Service Cloud to meet SLAs. • Turn data into answers:  analyze OCPP logs, PCAPs, SLAC tests, and network traces to find root causes. • Level up the ecosystem:  deliver hands-on training to customers, partners, and technicians in Zerova’s certification program. • Collaborate across teams:  work with R&D and third-party SLA partners to drive continuous product improvement. • Be field-ready:  travel primarily within CA/West Coast, with occasional nationwide assignments. What You Bring • Associate’s in EE/Electronics or related field (Bachelor’s preferred) or equivalent hands-on experience. • 2+ years in EVSE, power electronics, or field technical support/maintenance. • Solid knowledge of: • AC/DC power systems: 208/480V 3-phase, low-voltage controls • Networking: TCP/IP, OCPP, VPNs, cellular connectivity • Safety: NEC, OSHA, NFPA 70E • Proficient with service/ticketing tools (Salesforce Service Cloud preferred). • Strong communicator with customers, electricians, and third-party providers. • Able to lift up to 50 lbs., work safely in field environments, and follow procedures. • Nice-to-have: EVITP, NABCEP, or OEM EVSE certifications (not mandatory). Why Zerova (Benefits & Growth) • Competitive salary + KPI-driven bonus program (performance & service metrics). • Medical, dental, vision coverage. • 401(k) with company contribution. • PTO and paid company holidays. • Structured career path to Senior Technician and FAE roles. • Certification support & ongoing technical training (EVITP, OCPP, manufacturer-specific). • Work with advanced diagnostic platforms and AI-driven service tools; participate in interoperability testing and collaborate globally. • Mileage reimbursement & travel expenses covered. • Build the future with a global EVSE leader growing U.S. operations and launching a new engineering center in 2026. How to Apply Email your resume and a brief cover letter to  [email protected]  with the subject line:  “EV Charger Support Technician – Fremont.”