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Description Job Title: Event Sales Manager Reports To: General Manager Department: Sales & Events – Food & Beverage Employment Type: Salaried, Exempt About José Andrés Group: José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts. Position Summary: The Event Sales Manager drives profitable private dining and events revenue while delivering gracious, detail-perfect experiences. You’ll own the full sales cycle—from prospecting and proposals to contracting, BEO creation, and post-event follow-up—partnering closely with Culinary, Beverage, and Operations to execute flawlessly and build repeat business. Key Responsibilities Sales Strategy & Pipeline Management • Prospect and qualify leads across corporate, social, hotel, and agency segments; conduct site visits and tastings. • Build proposals and menus tailored to occasion, budget, and brand standards; negotiate and close with clear timelines. • Manage holds, options, and room blocks (as applicable); secure deposits and signed contracts to policy. • Maintain accurate forecasts, pace, and pipeline health; meet or exceed monthly/quarterly revenue targets. Event Design, BEOs & Execution Partnership • Translate client vision into detailed BEOs (menus, staffing, floor plans, AV, décor, timelines). • Lead internal hand-offs and pre-con meetings; ensure teams have complete and current event specs. • Be on-site for key programs as needed; support real-time adjustments that protect guest experience and margin. • Conduct post-event recaps; capture feedback and opportunities for future bookings. Client Service & Account Growth • Provide white-glove service from first inquiry to post-event thank-you; maintain CRM notes and contact plans. • Grow repeat and referral business with strategic touches, offers, and partnerships. • Manage VIP, concierge, and hotel partner relationships where applicable. Cross-Functional Collaboration • Partner with Culinary/Beverage on seasonal packages, tasting notes, and costed menus. • Align with Operations on staffing plans, set-ups, and service standards; with Marketing/PR on content and promotions. • Coordinate with Finance on invoicing, deposits, credits, and final billing accuracy. Revenue Management & Reporting • Optimize mix and margins via pricing, minimums, upsells (pairings, premium bars, enhancements), and room usage. • Track KPIs (inquiries, conversion, ADR, covers, revenue mix, event profitability) and share weekly dashboards. • Monitor market trends and competitive sets; recommend offers and calendars that drive demand. Compliance & Brand Standards • Ensure contracts, COIs, permits, and vendor agreements meet company and local requirements. • Uphold JAG brand voice and service standards across proposals, collateral, and the guest journey. SUCCESS IN THIS ROLE Success in this position will be measured through: -Achievement of individual and departmental event sales goals. -Growth in new business, repeat clients, and key account revenue. -Accuracy of contracts, event details, forecasting, and client records. -Client satisfaction and post-event feedback. -Profitability and operational success of booked events. -Strength of internal partnerships and communication. -Contribution to the development and performance of the broader event sales team. Requirements Required Qualifications • 3–5+ years of event/private dining sales in upscale restaurant, luxury hotel, or catering environment. • Proven track record meeting/exceeding revenue targets with strong close rates. • Expert communicator and negotiator; polished client presence and writing skills. • Proficiency with CRM and event tools (e.g., TripleSeat/SevenRooms/Delphi), diagrams (Social Tables), and POS basics. • Strong project management and attention to detail; calm under pressure and deadline-driven. • Schedule flexibility (nights/weekends/holidays) based on event needs. Working Conditions & Physical Requirements • Frequent walk-throughs of event spaces and dining rooms. • Stand/walk for extended periods during events; occasional lifting of materials up to ~25–35 lbs. • Ability to spend time in a fast-paced, professional kitchen atmosphere with exposure to heat. In Return, We Offer You • Competitive salary with performance-based commission • Comprehensive health & wellness benefits • Retirement savings program • Employee dining and partner discounts • Professional development and growth within an award-winning hospitality group Equal Opportunity Employer: José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.