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It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Patient Financial Services Works under the supervision of the Business Services Coordinator.  Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization.  Performs other duties as assigned. • Composes and types letters, liens and probate claims. • Arranges for and collects payments for pre-registered patients, in-house and discharged patients. • Answers inquiries accurately and courteously. • Enters detailed comments into the computer system. • Evaluates and processes incoming mail. • Maintains a system for periodic review and follow-up on unpaid accounts. • Greets patients and public politely. • Responds to inquiries from collection agencies. • Receives required documentation for charity care patients. • Provides patients with options of program coverage and assists with completion of applications. • Receives and reviews all admissions with self-pay portion for possible third-party governmental coverage. • Follows up with responsible parties and third-party payor on unpaid accounts. • Refers accounts to outside collection agencies when collection efforts have been exhausted. • Processes loan applications. • Processes bankruptcy notices. • Maintains records and files account transaction, hard copy and computer system. • To be vigilant of co-members desk when vacant. • Interprets for non-English speaking patients/public. • Performs other duties as assigned. Education: Work requires knowledge generally acquired through a high school education or GED. Licensure: None. Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge. Pay Range: The hourly rate for this position is $29.47 - $35.47. The range displayed on this job posting reflects the target for new hire salaries for this position Job Specifications: ● Union: NUHW ● Work Shift: Day Shift ● FTE: 1.0 ● Scheduled Hours: 40 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!