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Floating General Manager

intownsuites
Companyintownsuites
CategoryOperations & Admin
LocationVA
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted16 Jul 2026
Last verified3 Aug 2026
SourceEmployer ATS (workday)
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Description
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Home Property Address: 1409 Tintern Street Chesapeake, Virginia 23320 The Floating General Manager is responsible for the operation of an individual property to which they are temporarily assigned. Assignments to individual properties are made by the Regional Operations Manager to provide coverage to General Managers for off days, vacation days, or other General Manager absences. The Floating General Manager will also be given short-term assignments across all the properties in their assigned market, which may include duties such as local marketing, property staff training, and performing quality assurance improvements as directed by the Regional Operations Manager. Essential Duties and Responsibilities: • Operates properties in the absence of a General Manager as needed. • Follows General Manager Daily Flow when acting as   a General   Manager. • Develop   expertise   on   computer operating   system . • Assists   in recruitment of General Managers and other property staff. • Training,   development   and support of property staff. • Drive sales through sales calls and other local marketing   as directed by the   Regional Operations Manager. • Ensure and provide excellent guest service. • Identify   and manage repair and maintenance issues. • Identify   and follow up on life/safety issues and inspection issues. • Notify Regional Operations Manager   immediately   of any safety,   security   and/or violations of policy. • Notify Regional Operations Manager of any guest concerns. • Monitor competitors in markets as directed by the Regional Operations Manager. • Helps meet budgets through effective cost and inventory control. • Helps properties maximize financial performance. • Travel and/or overnight stay will be   required . Essential Qualifications: • Possess a valid driver’s license, current auto   insurance   and a functioning automobile. • Read, speak,   write   and understand the English language to interact with guests, staff, handle administrative duties, etc. • Ability to read, understand   and interpret   information found in a variety of reports and other internal hotel information. • Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank, etc. • General computer   proficiency . • Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.). • Possess the knowledge and ability to perform a variety of front office and related positions in response to business conditions. • Ability to compose and express thoughts in a clear and understandable way to ensure effective communication. • Ability and flexibility to work long hours on a regular basis and as business conditions demand. • Ability to manage multiple   activities often   in stressful situations. • Ability to organize oneself , and one’s   work and the efforts of others. • Ability to make effective   judgments   on all   facets   of front office operations and staff, and the ability to effectively solve guest and operational problems. Preferred Skills/Credentials/Experience/Education: • Any combination of education and experience equivalent to graduation from high school and any other combination of education, training or experience that provides the required knowledge,   skills   and abilities. High school diploma preferred but not   required . • Minimum   3 years’ experience in management. Supervisory experience   required . Experience levels   required   might vary based upon the size,   volume   and character of company Work Environment and Physical Requirements: • Indoor work with hard and carpeted surfaces • Standing for up to eight (8) hour shifts • Must be able to remain in a stationary position 50% of the time • This position is occasionally   required   to sit, climb, balance, stoop, kneel,   crouch   or crawl. • The employee must   frequently   lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth   perception   and ability to adjust focus. • Extensive use of hands and fingers for manipulation of keyboard, answering phone calls, calculator, copy machine, computer   printer   and other office productivity machinery. • May be exposed to extreme weather conditions, cold, heat , rain   if at an exterior property . • Use of   computer   terminal, which requires extensive eye contact with a video display terminal. • The person in this position   frequently   communicates with employees/vendors.   Must   be able to exchange   accurate   information in these situations. • Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time). • Travel 90% of the time to other properties within the market and to the bank .    May be   required   to stay overnight at these locations. Perks & Benefits • Easy to follow training programs & supportive team throughout the onboarding process • Health, dental, vision,   life   and disability insurance • 401k with company match • 3 weeks of PTO • Sundays off! • Mileage reimbursement • Weekly payroll • Career growth opportunities Electronic Acknowledgement: When selecting the “Accept” or “Acknowledge” box, I   am agreeing   that I have read, understand and agree to this policy. The policy is Electronically Countersigned by   InTown   Suites upon your Acceptance in Workday. Disclaimer: The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities,   skills   and abilities.   Additional   functions and requirements may be assigned by managers/supervisors as   deemed   appropriate . This document does not   represent   an expressed or implied contract of   employment   nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may   deem   appropriate .