Job Opportunities API

Hourly Rate: $25.38 Hourly Wage: $25.38 Are you looking for a place where meaningful moments are made together? At Aqua Aston Hospitality (AAH) , we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at AAH , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves. Where great benefits lead to a life fulfilled . • Competitive Pay • Medical/Dental/Vision/401K opportunities • Travel discounts • Credit Union Membership • Tuition Reimbursement • Professional Counseling & Family Support • Growth and Development Opportunities • *Benefit Eligibility will vary by position S ite Specific Perks • Free on-site employee parking • Complimentary breakroom amenities, coffee & tea • Company branded attire for outdoor associates • Team holiday & tenure luncheon celebrations • Discounted theme park tickets • Local restaurant discounts • Access to rental car discounts • Refillable Aqua Aston water bottle provided As a Guest Services Agent, a typical day will include: • Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. • Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues . • Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc.) • Follow up with Owner/ guests to ensure their requests or problems have been met to their satisfaction. • A nswer s telephone calls and routes calls to the proper department as applicable . • May be asked to assist with bellman and runner duties depending on facility or location. Guest Experience and Company Standards • Welcome and greet guests and anticipate and address their needs. • Interact with colleagues and guests professionally and promptly. • Contribute to team goals. • Always follow company policies and safety procedures. To Become a Guest Services Agent at AAH : • Available to work various shifts, holidays, and both weekend days. • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time . • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance . • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. imvwro Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.