Job Opportunities API

About Method Co.   Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.   About Roost Tampa   ROOST Tampa is a design ‑ forward, apartment ‑ style hotel offering a warm, residential experience in the heart of the city. Rooted in thoughtful service, elevated comfort, and Method Co.’s signature approach to hospitality, ROOST Tampa blends the ease of home with the sophistication of a boutique hotel.   Explore the property:  https://www.myroost.com/tampa   Position Overview   We are seeking a warm, polished, and highly attentive  Front Desk Concierge  to join our team. This role is ideal for someone who excels in guest service, communicates with confidence, and enjoys creating a welcoming, seamless experience from the moment guests arrive. As a Front Desk Concierge, you will serve as the primary point of contact for guests—handling check ‑ ins, offering thoughtful recommendations, and ensuring every interaction reflects the elevated hospitality standard of the property.   Key Responsibilities   Greet guests with warmth, professionalism, and genuine hospitality   Manage check ‑ ins, check ‑ outs, and reservation inquiries with accuracy and efficiency   Assist guests with questions, requests, and personalized recommendations   Maintain strong knowledge of hotel amenities, local attractions, and surrounding neighborhoods   Handle phone calls, emails, and guest communications in a polished, timely manner   Collaborate with housekeeping, maintenance, and management to support smooth daily operations   Maintain a clean, organized, and guest ‑ ready front desk and lobby area   Resolve guest concerns with empathy, professionalism, and sound judgment   Support administrative tasks, record ‑ keeping, and shift documentation   Qualifications   1+ year of front desk, concierge, or guest ‑ service experience (hotel or luxury residential preferred)   Strong communication skills and a naturally warm, guest ‑ focused demeanor   Ability to multitask and remain composed in a fast ‑ paced environment   Proficiency with reservation systems and front ‑ office software   Strong attention to detail and organizational skills   Flexible schedule, including nights, weekends, and holidays   What We Offer   Competitive hourly pay   Opportunities for growth within a dynamic hospitality group   A collaborative, design ‑ driven work environment   Employee dining perks across properties   Sick time & vacation   Health, vision, and dental benefits     Working Conditions/Environment:   The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day. Agility in executing fast-paced movements to navigate different areas of the property efficiently. The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds. The work environment characteristics describedhereinare representative of those an employee typically encounters while performing the essential functions of the position.    Reasonable accommodations may be made to enable individuals with disabilities to perform the e