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General Manager / Senior Operations Manager (Ecomm) (024-1128)

Hunt St
CompanyHunt St
CategoryOperations & Admin
LocationPhilippines
RemoteRemote
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted22 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workable)
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Description
​​Looking for Philippines-based candidates Job Role: General Manager / Senior Operations Manager (Ecomm) Compensation range: $3,000 AUD - $4,000 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM AEST or 4 PM - 11 PM PHT, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home. Who The Client Is: You'll be working directly with a small group of founders in their thirties running a busy, fast-paced, productivity-driven business. We're heavily AI-driven and hold ourselves — and expect everyone around us — to a high bar for efficiency and output. We're self-starters ourselves, and we're looking for the same energy in return. We're flexible on how things get done, but we're not looking to babysit anyone. We expect responsibility, accountability, and high output as the baseline. If you think there's a better way to do something, we want to hear it — we're guiding, not dictating, and we're genuinely open to being challenged and pushed back on. Raising a better idea with us is always welcome, never a problem. We're also very hands-on founders. We won't be standing back and handing things off entirely — we'll be in the detail with you, working alongside you, and we understand our own systems well. We're comfortable with AI ourselves, but we're looking for this role to be excellent at it — someone we can genuinely learn from and lean on as the AI expert in the business. It's a busy, fast-moving environment — but we don't take ourselves too seriously. There's plenty of room to joke around and have fun along the way. Role Overview: We are looking for a highly proactive, senior-level Operations Manager / General Manager to be the operational glue that holds our business together. We already work with a marketing agency, a dedicated customer service team member, and external logistics partners (freight forwarding, 3PL, couriers) — this role isn't about replacing any of them. It's about being the person who connects those pieces, keeps a constant pulse on how each one is performing, catches problems before they become expensive, and makes sure nothing falls through the cracks. You'll have real ownership over how smoothly the business runs day to day, without needing to personally execute every function yourself. Requirements Operations, Logistics & Inventory Management Monitor and coordinate our external logistics network — freight forwarding, 3PL/warehouse, and courier partners — ensuring flawless day-to-day execution across the shipping and fulfilment chain. Lead and participate in meetings with 3PL warehouses, freight forwarders, and factories. Monitor inventory levels, forecast demand based on sales trends, and proactively flag stock risks — via email, phone, meetings, or task assignment — without needing to be prompted. Liaise directly with factories and suppliers, including proactively calling (not just emailing) to chase up production, shipments, and delays. Track shipments via parcel/logistics tracking services, troubleshoot issues as they arise, and escalate in real time when something is at risk. Apply a working understanding of import/export and customs clearance processes (not form completion, but a solid grasp of how shipments move through customs). Team Leadership & Delegation Directly manage the customer service team, with direct reports expected to grow as the business scales. Prioritise, delegate, and track tasks across the team using a task management platform (e.g. ClickUp), owning implemen