Job Opportunities API

Global Sales & Marketing Business Analyst (Belfast, NI) Job Summary Wolfspeed is seeking a Global Sales & Marketing Business Analyst with strong Salesforce expertise to support and enhance business processes across our Global Sales & Marketing organization. This role focuses on delivering scalable, high-quality solutions that simplify complex semiconductor workflows and drive business growth. You will partner with cross-functional teams to gather and translate requirements into effective system capabilities, while supporting integrations, testing, and continuous improvement across enterprise applications. What can Wolfspeed do for you? • Offer a high-visibility role supporting enterprise digital transformation initiatives • Provide opportunities to grow as a subject matter expert in semiconductor Sales & Marketing business processes • Enable career development in a fast-paced, innovative environment • Give exposure to global teams and large-scale business systems What can you do for Wolfspeed? • Lead business analysis activities across Salesforce, including requirements gathering, solution design, testing, and support • Partner with Sales, Marketing, Finance, and Business Units to deliver scalable solutions • Design and optimize key Lead to Cash Business processes such as: • Account. Opportunity, and design registration management • Channel data and distribution management • Sample orders, pricing management, and quotations • POS and channel inventory reconciliation • Manage all Salesforce data models and business process lifecycles • Configure workflows, approvals, and automation to support sales execution and pipeline management • Support integrations between Salesforce, ERP, and related enterprise systems • Develop reports and dashboards to support decision-making and business visibility • Lead testing efforts (UAT, regression, end-to-end) to ensure quality delivery • Identify opportunities to improve processes through automation and emerging technologies • Identify and support opportunities to leverage AI and internally developed LLM capabilities to enhance Sales & Marketing processes • Contribute to use cases such as: • Supporting sales teams with AI-assisted insights (e.g., pipeline trends, account summaries) • Streamlining documentation, knowledge access, and user support through AI-enabled tools • Collaborate with data, analytics, and engineering teams to incorporate AI-driven enhancements into existing workflows and systems • Assist in driving adoption of AI-enabled tools by supporting user enablement, training, and feedback loops • Ensure AI capabilities are implemented in a way that aligns with business needs, data governance, and usability standards • Provide training and ongoing support to business users Skills and Certifications • Bachelor’s degree in Computer Science, Information Systems, Business, or related field • 5+ years of hands-on experience with Salesforce in enterprise environments (Sales, Service, Marketing, and Community Clouds along with related capabilities) • Strong experience in designing and supporting end-to-end Salesforce processes, including: • Lead management, opportunity lifecycle, and pipeline management • Sales operations, forecasting, account management, and customer engagement processes • Pricing and channel management • Proven ability to configure and optimize Salesforce capabilities, including: • Workflow rules, approval processes, and automation (Flow, Process Builder or equivalent) • Custom objects, fields, page layouts, and security models (roles, profiles, permission sets) • Reports and dashboards for operational and executive-level insights • Experience working with Salesforce data models and managing data quality, governance, and sales lifecycle business processes • Hands-on experience supporting or collaborating on: • Integrations using REST/SOAP APIs, web services, and middleware platforms • Data migration and transformation using ETL tools (e.g., FiveTran, Informatica, or equivalent) • Strong understanding of Salesforce platform best practices, including scalability, security, and performance optimization • Experience working in environments with multiple integrated systems (e.g., ERP, analytics platforms, or collaboration tools) • Experience working with Snowflake for cloud data warehousing, data modeling, and supporting analytical workloads • Experience with Power BI (or similar BI tools) for building dashboards, visualizations, and business reporting to drive insights and decision-making Technical & Delivery Skills • 8+ years of IT experience in business systems, analysis, or solution delivery • Proficiency with relational databases and SOQL for data analysis and troubleshooting • Experience with integrations, APIs, and enterprise data flows • Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall) • Proven experience in testing methodologies (unit, SIT, UAT, regression, A/B testing) • Strong problem-solving skills with high attention to detail