Job Opportunities API

Our client is a premium, manufacturer of bespoke, made-to-order structures for high-end residential and specialty commercial markets, known for precision engineering and a considered, white-glove customer experience. With manufacturing based internationally and a fast-growing US operation shipping, warehousing, and installing nationwide, the company is entering its next phase of growth and is looking for a senior operations leader to build the infrastructure to match. This is a newly created, high-impact leadership role reporting directly to a senior executive. Own the full US operations lifecycle: importation, customs compliance, warehousing, inventory planning, nationwide logistics, on-site delivery, installation, and post-install customer care. Reduce the current order-to-installation timeline by proactively managing permitting, approvals, and site readiness with customers, rather than waiting on them. Redesign installation team scheduling and workflows to increase throughput and reduce travel and operating costs across a nationwide field team. Build a more structured, transparent communication cadence across the customer journey, from order through installation and aftercare. Assess, coach, and develop a high-performing operations team, including field and office-based staff. Strengthen collaboration with sales leadership on handoffs, shared customer context, and communication protocols. Partner closely with the international parent business to absorb and adapt best practice. Hold full P&L accountability for US operations. Travel approximately 25%+ of the time to installation sites and customer locations across the US, with occasional international travel. Required Qualifications Requirements 5+ years of senior leadership experience in field installation, supply chain, logistics, or general operations management within a high-value, luxury B2C environment. Experience managing international import/customs processes alongside US-based fulfillment operations. Experience leading complex, multi-site field service, assembly, or installation networks with remote teams. Proven P&L ownership and financial accountability. A genuinely hands-on operator, comfortable moving between office, customer, and job-site environments. Demonstrated ability to design and implement new processes and drive change, not just plan for it. Ability to travel domestically on a regular basis, with occasional international travel. Valid driver's license and passport. Must be legally authorized to work in the United States. Preferred Qualifications Experience operating within an international or UK-linked parent company structure. Background in bespoke, made-to-order, or high-consideration purchase categories rather than transactional retail. Experience scaling operations within a high-growth or investor-backed business. Benefits Base salary: $170,000 to $190,000, commensurate with experience (exceptional candidates may be considered above this range). Annual performance bonus tied to company performance 401(k) with employer match. Medical, dental, and vision insurance, partially employer paid. Paid vacation (inclusive of a company shutdown period). Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations