Head of Risk Fraud
Latamcent
| Company | Latamcent |
| Category | Legal & Compliance |
| Location | Latam Cent |
| Remote | — |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| First seen | 3 Aug 2026 (the employer did not state a posting date) |
| Last verified | 10 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
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This is a net-new leadership role for a peer-to-peer marketplace scaling fast, built to give Trust & Safety a real seat at the table instead of being a reactive cost center. You’ll report straight to the COO and own the function end to end: fraud prevention, identity verification, investigations, and moderation. Success looks like a measurably safer platform within a year, fewer fraud losses, faster incident response, and a T&S team running on real workflows and automation instead of tribal knowledge.
What You’ll Own
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Build and run the Trust & Safety operating model from the ground up: team structure, workflows, tooling, and the roadmap to scale it
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Drive down fraud losses and platform risk by defining and tracking the metrics that actually move the needle
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Translate marketplace threats into executive-ready reporting that gets budget and buy-in
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Partner with Product and Engineering to ship fraud detection, identity verification, and moderation tooling that delivers measurable results, not just features
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Own high-severity incident response, connecting Legal, Engineering, and Operations so investigations actually change policy and product
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Evaluate and manage vendor relationships for fraud and identity tools, owning the build-vs-buy calls
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Set the policy foundation with Legal, keeping it audit-ready and enforceable across the org
What We’re Looking For
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7+ years in Trust & Safety, Fraud Operations, or Risk Management
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5+ years leading people, including managing other managers or senior ICs
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A track record of building or scaling a Trust & Safety, fraud, or marketplace-integrity function, not just running an existing one
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Proven ability to turn operational problems into systems and influence cross-functional roadmaps
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Experience reporting metrics and outcomes directly to executive stakeholders
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Background in a high-growth marketplace, platform, or consumer internet business
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Professional fluency in English, C1 minimum, written and spoken
Nice to Have
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Background in P2P marketplaces, rental platforms, or fintech
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Hands-on experience with identity verification or fraud tools like Jumio, LexisNexis, TransUnion, or IPQS
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Experience standing up AI or automation-driven workflows inside a T&S org
Tools and Stack
Zendesk, Snowflake, Jira, Confluence, Slack, plus identity/fraud platforms like Jumio or IPQS
Details
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Location: Remote, Colombia
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Time Zone: CT
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Type: Full-time
About the Company
An established, fast-scaling two-sided marketplace in flexible housing, connecting hundreds of thousands of property owners with renters needing month-plus stays. Profitable, over a decade in business, and recently recognized as a category leader in its space.
Apply for Position
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